# Techtouch

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/techtouch

- Industry: Software
- Headquarters: Tokyo, Japan
- Website: https://techtouch.co.jp
- Total disclosed funding: $19M
- Latest round: Series B (Jan 11, 2023)
- Investors on record: 11

## About

Based in Japan, Techtouch, Inc. operates as a technology company that provides innovative digital solutions to enhance user engagement and optimize business operations across various industries.Techtouch, Inc. specializes in innovative digital solutions to improve user experience and business efficiency. Founded in Tokyo, Japan in 2018 by Naka Imuta, the company has successfully completed 5 deals. The latest funding round was a Series B in January 2023, raising JPY 1.78 billion from notable investors including DNX Ventures and Dentsu Ventures, bringing the total amount raised to JPY 1.78 billion and valuing the company at JPY 9,739.29 million.TechTouch specializes in providing innovative digital solutions designed to enhance user engagement and streamline business operations. Their core offerings include a suite of SaaS applications aimed at improving customer interaction through personalized experiences, analytics, and automation. These products are tailored to meet the needs of various industries, particularly focusing on enhancing productivity and efficiency for businesses seeking to leverage technology for better customer service. TechTouch's clientele primarily comprises medium to large enterprises across sectors such as e-commerce, finance, and healthcare, enabling their platforms to effectively address specific use cases like customer retention and data-driven decision-making. The company actively serves markets in North America, Europe, and parts of Asia, ensuring their solutions are adaptable to different regulatory environments and customer preferences.TechTouch generates revenue through a subscription-based model, allowing clients to access their software solutions on an ongoing basis. The typical transaction structure involves annual or monthly subscriptions tailored to the scale of the client's operations and the specific features they require. For example, a medium-sized enterprise might opt for a mid-tier subscription that includes essential features like analytics and automated customer responses, while larger corporations may engage in premium plans that offer comprehensive customization and enhanced support. The pricing structure is designed to accommodate various business sizes, ensuring flexibility and scalability as clients' needs evolve. Partnering with clients often leads to long-term contracts, fostering sustained revenue streams and reinforcing TechTouch's position in the digital solutions market.In January 2023, Techtouch, Inc. raised JPY 1.78 billion in Series B financing, which will be strategically used to invest in recruitment, marketing costs, and expanding into new geographic markets. The company aims to introduce new products designed to further enhance customer engagement and operational efficiency, with plans to expand into additional regions in North America and Europe by the end of 2024. This strategic growth initiative seeks to capture a larger share of the market and improve overall service offerings.

## Funding rounds

- Series B, Jan 11, 2023, $14M — Mitsubishi UFJ Capital, SMBC Venture Capital, DNX Ventures, Mizuho Capital, NTT DOCOMO Ventures, Archetype Ventures, Dentsu Ventures, DBJ Capital, Prime Partners, Sony Innovation Fund, GO
- Series A, Jul 10, 2020, $4.7M — DNX Ventures, Archetype Ventures, DBJ Capital

## Investors

- DNX Ventures (https://capitalatlas.ai/funds/dnx-ventures) — Series A, Series B
- Archetype Ventures (https://capitalatlas.ai/funds/archetype-ventures) — Series A, Series B
- DBJ Capital (https://capitalatlas.ai/funds/dbj-capital) — Series A, Series B
- Mitsubishi UFJ Capital (https://capitalatlas.ai/funds/mitsubishi-ufj-capital) — Series B
- SMBC Venture Capital (https://capitalatlas.ai/funds/smbc-venture-capital) — Series B
- Mizuho Capital (https://capitalatlas.ai/funds/mizuho-capital) — Series B
- NTT DOCOMO Ventures (https://capitalatlas.ai/funds/ntt-docomo-ventures) — Series B
- Dentsu Ventures (https://capitalatlas.ai/funds/dentsu-ventures) — Series B
- Prime Partners (https://capitalatlas.ai/funds/prime-partners) — Series B
- Sony Innovation Fund (https://capitalatlas.ai/funds/sony-innovation-fund) — Series B
- GO (https://capitalatlas.ai/funds/go) — Series B