# TechSee Augmented Vision

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/techsee-augmented-vision

- Industry: Software
- Headquarters: Herzliya, Israel
- Website: www.techsee.me
- Total disclosed funding: $54M
- Latest round: Series C (Aug 31, 2020)
- Investors on record: 7

## About

TechSee specializes in visual assistance solutions utilizing augmented reality to improve customer support. Their innovative platform facilitates remote troubleshooting and visual collaboration for various industries.Founded in 2015 in Herzliya, Israel, TechSee Augmented Vision Ltd. provides visual assistance technology that enhances service delivery. The company has successfully conducted 4 deals, with the most recent being a Series C round in August 2020, raising USD 30 mn. The funding round was co-led by TELUS Ventures, along with returning investors OurCrowd and Salesforce Ventures, and additional contributions from Planven Entrepreneur Ventures and Scale Venture Partners. Eitan Cohen serves as the CEO, and he is one of the founders alongside Amir Yoffe.TechSee specializes in providing visual assistance solutions that leverage augmented reality (AR) to enhance customer support and service delivery. Their core product offering includes a platform that enables remote troubleshooting and visual collaboration between support agents and end users through live video and AR overlays. This technology is primarily aimed at industries such as telecommunications, utilities, and retail, where efficient and effective service resolution is crucial. TechSee's solutions have been adopted by a diverse client base, including large enterprises and service providers across North America, Europe, and Asia-Pacific. By enabling technicians to guide customers through complex processes in real time, TechSee addresses significant pain points in customer service, reducing operational costs and improving customer satisfaction.TechSee generates revenue through a subscription-based model, granting clients access to its visual assistance platform on a recurring basis. This structure allows companies to seamlessly integrate TechSee's solutions into their existing operational frameworks, enhancing their service capabilities. Partnerships with major telecommunications providers and service organizations facilitate broader market penetration and customer acquisition, as these entities often bundle TechSee's offerings with their own services. The pricing structure is designed to cater to different tiers of service, accommodating both small businesses and large enterprises, and includes options for customized solutions based on specific client needs.TechSee aims to leverage the recent USD 30 mn Series C funding, secured in August 2020, to enhance its product offerings and expand into new geographic markets. The company is focused on developing innovative features for its visual assistance platform to meet evolving customer needs. Additionally, TechSee plans to target expansion into emerging markets in Asia-Pacific and Latin America by 2023, increasing its global footprint and client engagement.

## Funding rounds

- Series C, Aug 31, 2020, $30M — TELUS Ventures, Scale Venture Partners, Salesforce Ventures, OurCrowd, Planven
- Series B, Dec 10, 2018, $16M — Scale Venture Partners, Salesforce Ventures, OurCrowd, Comdata S.p.A., Planven
- Series A, Jun 26, 2017, $7.5M — Future Energy Ventures, OurCrowd, Comdata S.p.A., Planven

## Investors

- Future Energy Ventures (https://capitalatlas.ai/funds/future-energy-ventures) — Series A
- OurCrowd (https://capitalatlas.ai/funds/ourcrowd) — Series A, Series B, Series C
- Comdata S.p.A. — Series A, Series B
- Planven (https://capitalatlas.ai/funds/planven) — Series A, Series B, Series C
- Scale Venture Partners (https://capitalatlas.ai/funds/scale-venture-partners) — Series B, Series C
- Salesforce Ventures (https://capitalatlas.ai/funds/salesforce-ventures) — Series B, Series C
- TELUS Ventures (https://capitalatlas.ai/funds/telus-ventures) — Series C