# TeamKai

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/teamkai

- Industry: Software
- Headquarters: Seoul, South Korea
- Website: www.teamkai.kr/
- Latest round: Seed (Jan 29, 2026)
- Investors on record: 2

## About

Based in South Korea, TeamKai provides AI-driven solutions designed to enhance customer service automation for businesses, improving efficiency and engagement through advanced AI technology.TeamKai, founded in 2024 and headquartered in Seoul, South Korea, specializes in automated customer service solutions. The company has completed one deal to date, with its most recent deal occurring on January 29, 2026. The founder's history and prior ventures are not publicly available. TeamKai operates independently without known subsidiaries or parent companies.TeamKai specializes in AI-driven customer service automation, providing businesses with robust AI agents designed to optimize customer interaction and support. The core offerings include 24/7 customer service solutions that utilize advanced AI technology to handle inquiries and provide insights based on comprehensive data analysis. This service allows for the seamless tracking of customer interactions, identification of inquiry types, and assessment of customer satisfaction levels. TeamKai’s solutions are tailored for various industries, aiming to enhance customer experience while offering transparent performance metrics, including response rationale and API interaction history. The company serves a diverse client base across multiple geographical markets, including South Korea, Japan, and select regions in Southeast Asia, focusing on enterprises seeking to improve operational efficiency and customer engagement.TeamKai generates revenue primarily through subscription-based models for its AI customer service solutions. Clients pay for ongoing access to the platform, which includes features such as performance analytics and operational guidance updates tailored to changing policies. The transaction structure typically involves direct B2B agreements with businesses that require automated customer interaction services. By offering tiered pricing plans, TeamKai ensures that organizations can choose an appropriate level of service based on their specific needs, thereby facilitating scalable solutions for companies of varying sizes. Revenue streams may also include partnerships and integrations with other software solutions, allowing for expanded functionality and enhanced customer experience in various sectors.In January 2026, TeamKai raised an undisclosed amount of Seed funding from new investors SparkLabs Accelerator and Murex Partners. The company plans to allocate the funds toward advancing its technology via research and development, enhancing the responsiveness of its AI agents, and expanding its client base. Future plans include the development of new product features aimed at improving service delivery and exploring opportunities for expansion into additional markets within Southeast Asia by 2027.

## Funding rounds

- Seed, Jan 29, 2026 — SparkLabs Accelerator, Murex Partners

## Investors

- SparkLabs Accelerator (https://capitalatlas.ai/funds/sparklabs-accelerator) — Seed
- Murex Partners (https://capitalatlas.ai/funds/murex-partners) — Seed