# Symphony Communication Services

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/symphony-communication-services

- Industry: Internet
- Headquarters: New York, US
- Website: www.symphony.com
- Total disclosed funding: $461M
- Latest round: Series E (Jun 12, 2019)
- Investors on record: 28

## About

Based in the US, Symphony Communication Services, LLC offers secure communication and collaboration solutions specifically designed for the financial services sector, enhancing operational efficiency and compliance for its users.Founded in 2014, Symphony Communication Services, LLC provides secure communication technologies for financial institutions. The company is headquartered in New York, US. Its founder, Tony Hughes, has a background in technology and communications, which informs its strategic direction. Symphony has raised a total of USD 165.00 mn through various funding rounds, with the latest being the Series E round involving investors such as MUFG Innovation Partners and Standard Chartered Bank, reflecting its growing valuation of USD 1.4 bn.Symphony Communication Services, LLC specializes in providing secure communication and collaboration solutions tailored for the financial services sector. The company’s primary product offerings include Symphony Messaging, a secure messaging and workflow software, and Cloud9, a cloud-native voice platform for traders. These products facilitate encrypted chat-based communication and voice interactions, enabling financial institutions to streamline workflows, maintain compliance, and enhance collaboration across teams. Symphony serves over 1,300 institutions globally, catering to a diverse client base that includes investment banks, asset managers, hedge funds, and trading firms across North America, Europe, and Asia-Pacific regions.Symphony operates on a subscription-based revenue model, generating income primarily through the licensing of its products to financial institutions. Clients typically engage with Symphony’s offerings via annual subscription agreements, which grant access to their messaging, voice, directory, and analytics platforms. For instance, institutional customers may subscribe to Symphony Messaging to ensure secure communication, while also utilizing Cloud9 for real-time voice trading capabilities. The revenue structure includes tiered pricing plans based on the number of users and features selected, allowing firms to scale their subscriptions according to operational needs.Symphony Communication Services, LLC plans to leverage its recent funding from Enspire Capital to accelerate product development and expand its market presence. The company is focused on launching new features within its existing platforms and is targeting expansion into additional markets in Europe and Asia by the end of 2025. These initiatives aim to enhance its service offerings and customer reach, responding to the increasing demand for secure communication tools in the financial sector.

## Funding rounds

- Series E, Jun 12, 2019, $165M — Standard Chartered Bank, MUFG Innovation Partners
- Series D, Apr 10, 2018, $67M — CLSA Capital Partners, Bpifrance, Barclays
- Series C, May 16, 2017, $63M — UBS, Société Générale Group, Bank of America, HSBC Bank, JP Morgan Asset Management, Merus Capital, BNP Paribas Asset Management, Google Inc., Goldman Sachs Asset Management, BlackRock, Lakestar, Citi Ventures, Natixis, Deutsche Bank AG
- Series B, Oct 5, 2015, $100M — UBS, Société Générale Group, Merus Capital, Natixis, Google Inc., Lakestar
- Series A, Oct 1, 2014, $66M — Morgan Stanley Investment Management, Bank of America Merrill Lynch, Wells Fargo Bank, Bank of New York Mellon, Jefferies, Credit Suisse, Citadel Advisors, JP Morgan Asset Management, Nomura Private Equity, Goldman Sachs Asset Management, BlackRock, Maverick Capital, Citi Ventures, Deutsche Bank AG

## Investors

- Morgan Stanley Investment Management — Series A
- Bank of America Merrill Lynch (https://capitalatlas.ai/funds/bank-of-america-merrill-lynch) — Series A
- Wells Fargo Bank — Series A
- Bank of New York Mellon — Series A
- Jefferies (https://capitalatlas.ai/funds/jefferies) — Series A
- Credit Suisse (https://capitalatlas.ai/funds/credit-suisse) — Series A
- Citadel Advisors — Series A
- JP Morgan Asset Management (https://capitalatlas.ai/funds/jp-morgan-asset-management) — Series A, Series C
- Nomura Private Equity (https://capitalatlas.ai/funds/nomura-private-equity) — Series A
- Goldman Sachs Asset Management (https://capitalatlas.ai/funds/goldman-sachs-asset-management) — Series A, Series C
- BlackRock (https://capitalatlas.ai/funds/blackrock) — Series A, Series C
- Maverick Capital (https://capitalatlas.ai/funds/maverick-capital) — Series A
- Citi Ventures (https://capitalatlas.ai/funds/citi-ventures) — Series A, Series C
- Deutsche Bank AG — Series A, Series C
- UBS — Series B, Series C
- Société Générale Group — Series B, Series C
- Merus Capital — Series B, Series C
- Natixis — Series B, Series C
- Google Inc. — Series B, Series C
- Lakestar (https://capitalatlas.ai/funds/lakestar) — Series B, Series C
- Bank of America — Series C
- HSBC Bank — Series C
- BNP Paribas Asset Management (https://capitalatlas.ai/funds/bnp-paribas-asset-management) — Series C
- CLSA Capital Partners (https://capitalatlas.ai/funds/clsa-capital-partners) — Series D
- Bpifrance — Series D
- Barclays — Series D
- Standard Chartered Bank — Series E
- MUFG Innovation Partners (https://capitalatlas.ai/funds/mufg-innovation-partners) — Series E