# Sweepr Technologies

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/sweepr-technologies

- Industry: Software
- Headquarters: Dublin, Ireland
- Website: www.sweepr.com/
- Total disclosed funding: $16M
- Latest round: Series A (Nov 16, 2023)
- Investors on record: 5

## About

Based in Dublin, Sweepr Technologies Limited specializes in cloud-based solutions that enhance customer care for Communication Service Providers (CSPs) through AI-driven technologies and no-code platforms. Founded in 2018, Sweepr Technologies Limited develops innovative platforms to improve digital customer care. The company is led by CEO Alan Coleman, who has a history of entrepreneurship. In January 2026, Plume Design, Inc., a portfolio company of SB Investment Advisers, Insight Partners, Service Electric Cablevision, Inc., Shaw Communications Inc., Charter Communications, Inc., Belkin Corporation, Qualcomm Ventures, Shaw Ventures, Presidio Ventures, Samsung Venture Investment, Comcast Corporation, Liberty Global Ventures, Jackson Square Ventures, and Spark Capital, acquired Sweepr Technologies Limited from Frontline, Amazon, Molten Ventures, Enterprise Ireland, and TELUS Ventures.  Sweepr Technologies Ltd. offers a cloud-based Platform as a Service (PaaS) tailored for Communication Service Providers (CSPs) to enhance digital customer care through AI-driven solutions. Their core product is a no-code platform that allows users to create, deploy, and optimize customer care journeys across various digital and physical channels. This addresses challenges in the telecommunications sector, such as channel fragmentation and rising customer service costs, by facilitating personalized interactions and proactive issue resolutions. Sweepr serves a global clientele, focusing on markets in North America, Europe, and Asia. Sweepr generates revenue through a subscription-based model, enabling Communication Service Providers to access its platform via annual contracts. These contracts include features like the no-code journey builder and the AI-powered personalization engine, structured to deliver value through enhanced digital channel adoption and operational improvements. Key services, such as unified journey orchestration and real-time analytics, underpin client contracts, supporting measurable business outcomes through Sweepr's technology. The January 2026 acquisition enables Plume Design, Inc. to combine Sweepr Technologies Limited’s AI-powered orchestration platform with its real-time network intelligence to accelerate issue resolution, reduce support costs, and improve subscriber experiences.

## Funding rounds

- Series A, Nov 16, 2023, $4M — Molten Ventures, TELUS Ventures, Frontline, Enterprise Ireland
- Series A, Sep 19, 2019, $9.2M — Molten Ventures, Frontline, Amazon
- Seed, Sep 14, 2018, $3M — Frontline

## Investors

- Frontline (https://capitalatlas.ai/funds/frontline) — Seed, Series A
- Molten Ventures (https://capitalatlas.ai/funds/molten-ventures) — Series A
- Amazon (https://capitalatlas.ai/funds/amazon) — Series A
- TELUS Ventures (https://capitalatlas.ai/funds/telus-ventures) — Series A
- Enterprise Ireland (https://capitalatlas.ai/funds/enterprise-ireland) — Series A