# SuperOps

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/superops

- Industry: Software
- Headquarters: US
- Website: www.superops.ai
- Total disclosed funding: $54M
- Latest round: Series C (Jan 29, 2025)
- Investors on record: 5

## About

Founded in the US, SuperOps Inc. provides a unified PSA-RMM platform tailored for Managed Service Providers (MSPs) and IT teams, focusing on streamlining operations and improving efficiency.SuperOps Inc. is a company that specializes in providing operational solutions for MSPs and IT teams. Founded in 2020 in the United States, the firm has completed 4 deals, with its most recent funding round occurring on January 29, 2025. The company raised USD 25 mn in a Series C round led by March Capital Partners, alongside returning investors Addition and Z47, bringing the total amount raised to USD 25 mn. The current company valuation is USD 128.217 mn. The CEO, Arvind Parthiban, is also one of the founders of the company, along with Jayakumar Karumbasalam.SuperOps offers a unified PSA-RMM platform designed specifically for Managed Service Providers (MSPs) and IT teams, aiming to streamline their operational processes and enhance overall efficiency. The core product includes features such as service desk management, asset management, contract management, project management, and endpoint security solutions. The platform is enhanced with agentic AI capabilities, allowing users to automate workflows, resolve tickets more efficiently, and maintain proactive network monitoring. SuperOps serves a diverse customer base that spans over 110 countries, including IT professionals and service providers who leverage their tools to manage IT services effectively. Key geographical markets for SuperOps' products include North America, Europe, and Asia-Pacific, where it caters to various sectors that require robust IT management solutions.SuperOps generates revenue primarily through a subscription-based model, catering to both MSPs and IT teams. Clients typically engage with the platform by selecting from various pricing plans that provide access to its suite of features, such as the service desk and project management tools. These subscription plans can be tailored to the specific needs and scale of the business, facilitating a seamless integration into the client's existing IT infrastructure. Revenue is accrued through annual or monthly billing cycles, where clients pay for the service based on the number of users and the services utilized. The firm's flagship product offerings, including its agentic AI functionalities and comprehensive IT automation tools, are designed to enhance profitability and operational efficiency for its users.In January 2025, SuperOps Inc. raised USD 25 mn in Series C funding, led by returning investor March Capital Partners, with participation from Addition and Z47. The company plans to utilize this funding to advance artificial intelligence research and development, scale its offerings for mid-market and enterprise MSPs, and expand its global presence.

## Funding rounds

- Series C, Jan 29, 2025, $25M — March Capital, Z47, Addition
- Series B, Oct 10, 2023, $12M — March Capital, Z47, Addition
- Series A, Jan 27, 2022, $14M — Elevation Capital, Z47, Tanglin Venture Partners, Addition
- Seed, May 12, 2021, $3M — Elevation Capital, Z47

## Investors

- Elevation Capital — Seed, Series A
- Z47 (https://capitalatlas.ai/funds/z47) — Seed, Series A, Series B, Series C
- Tanglin Venture Partners (https://capitalatlas.ai/funds/tanglin-venture-partners) — Series A
- Addition (https://capitalatlas.ai/funds/addition) — Series A, Series B, Series C
- March Capital (https://capitalatlas.ai/funds/march-capital) — Series B, Series C