# Supahands Dotcom Sdn Bhd

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/supahands-dotcom-sdn-bhd

- Industry: Internet
- Headquarters: Kuala Lumpur, Malaysia
- Website: www.supahands.com
- Total disclosed funding: $1.9M
- Latest round: Series A (Jun 1, 2019)
- Investors on record: 4

## About

Supahands Dotcom Sdn Bhd specializes in providing data labeling and curation services specifically tailored for machine learning applications across various industries, including healthcare and manufacturing.Founded in 2014 in Kuala Lumpur, Malaysia, Supahands offers data labeling services to machine learning teams. The company underwent a significant pivot when it was acquired by Shoppr Labs Sdn Bhd in August 2021 for USD 20 mn. The founders include Isaac Tan, Mark Koh, and Ricardo Bordonaba, with Mark Koh serving as the CEO.Supahands specializes in advanced data labeling and curation services aimed at machine learning teams, covering sectors such as healthcare, manufacturing, robotics, and agriculture. Their offerings include high-quality data annotation for AI applications like Reinforcement Learning from Human Feedback (RLHF), Large Language Models (LLM), semantic segmentation, and classification. Utilizing proprietary technology and a broad network of domain experts, Supahands maintains over 95% accuracy and delivers more than 1 million data points weekly. Their clients range from healthcare providers to industrial automation companies and graphic design firms, primarily serving North America, Europe, and Asia.For the year 2023, Supahands reported a revenue of USD 597,294.7 with an EBITDA of USD -540,682.4. The company operates on a B2B model, engaging clients through contractual agreements that are billed per project deliverable or on a subscription basis, with tiered pricing based on data volume and complexity of tasks. Their services include specialized healthcare AI solutions and semantic segmentation for augmented reality applications.Following its acquisition, Supahands aims to leverage the recent funding of USD 20 mn to enhance its service offerings and expand into new markets. The company plans to introduce new products designed for AI applications and target expansion in regions such as South America and Africa by the end of 2024. Recent funding will facilitate the development of these initiatives and support their market penetration strategy.

## Funding rounds

- Series A, Jun 1, 2019, $1M — Cradle Seed Ventures, Patamar Capital
- Series A, Mar 5, 2019, $0.5M — Cradle Seed Ventures, Intres Capital Partners
- Seed, Oct 4, 2016, $0.4M — 500 Global, Intres Capital Partners

## Investors

- 500 Global (https://capitalatlas.ai/funds/500-global) — Seed
- Intres Capital Partners (https://capitalatlas.ai/funds/intres-capital-partners) — Seed, Series A
- Cradle Seed Ventures (https://capitalatlas.ai/funds/cradle-seed-ventures) — Series A
- Patamar Capital (https://capitalatlas.ai/funds/patamar-capital) — Series A