# Stylo

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/stylo

- Industry: Software
- Headquarters: Brooklyn, US
- Website: www.askstylo.com
- Total disclosed funding: $3M
- Latest round: Seed (Oct 19, 2022)
- Investors on record: 1

## About

Founded in 2020 by its CEO, Austin Emser, and CTO, Josh Horowitz, and based in New York, US, Stylo, Inc., operates as a software development platform that engages in managing customer complaints and feedback. In October 2022, Stylo, Inc. raised USD 3 million in seed funding led by Matchstick Ventures. As of 2023, the company has a client base that includes companies like Shiphero, Invision, Cellubule, and many more.

The company offers a digital platform that includes an artificial intelligence-based assistant used for automated ticket routing and triage, helping human support teams enhance the efficiency and effectiveness of customer support operations, particularly for multilingual interactions.

The company’s platform also provides unique ticket responses, language translation, customer satisfaction (CSAT) prediction, real-time ticket escalation, addressing customer feedback and sentiment, improving ticket resolution time, increasing customer satisfaction, and optimizing their support processes.

The company generates revenue by charging USD 10 per agent per month for its platform.

The company plans to use the October 2022 funding for its business expansion as well as adding additional people to its team.

## Funding rounds

- Seed, Oct 19, 2022, $3M — Matchstick Ventures

## Investors

- Matchstick Ventures (https://capitalatlas.ai/funds/matchstick-ventures) — Seed