# Stonly

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/stonly

- Industry: Information Services
- Headquarters: Levallois-Perret, France
- Website: www.stonly.com
- Total disclosed funding: $25M
- Latest round: Series A (Jan 27, 2022)
- Investors on record: 2

## About

Stonly SAS is a knowledge management platform that enhances customer service efficiency by enabling businesses to create and deliver personalized self-service content. Its solutions aim to streamline customer support and improve agent performance.Founded in 2018 in Levallois-Perret, France, Stonly SAS specializes in providing businesses with tools for knowledge management and customer support. The company was co-founded by Alexis Fogel, David Rostan, Krzysztof Dabrowski, and Omid Arab, who have extensive backgrounds in technology. Stonly has completed a total of 3 deals, with its most recent funding round being a Series A in January 2022, raising USD 22.00 mn led by Northzone, along with participation from Accel. The total amount raised by the company stands at USD 22.00 mn.Stonly's primary offering is a knowledge management platform designed to enhance customer service efficiency and support agent performance. The platform allows businesses to create, manage, and deliver personalized knowledge content in the form of guides, checklists, and knowledge bases, facilitating self-service for customers and providing contextual assistance to support agents. Stonly’s AI capabilities enable it to respond to customer inquiries with precise solutions, streamlining the process for both agents and customers. This platform caters to a broad client base, including contact centers, banks, insurance companies, and various retail sectors across North America and Europe, addressing significant challenges in customer service management.In the most recent fiscal year, Stonly generated revenue of USD 167,036.80, with an EBITDA of USD -950,563.40. The company primarily generates revenue through subscription-based models, allowing businesses to enhance customer support capabilities. Clients engage with the company by purchasing access to its knowledge management tools and AI-driven features, fostering long-term partnerships through continuous access to updated knowledge resources and support services.Following its Series A funding of USD 22.00 mn in January 2022, Stonly plans to utilize these funds to expand its operations and business reach. The company is focused on developing new products to enhance its offerings. Additionally, it aims to penetrate new markets, strategically targeting regions in Europe and North America for expansion. The funding will support these initiatives, enabling Stonly to enhance its knowledge management platform and broaden its customer base.

## Funding rounds

- Series A, Jan 27, 2022, $22M — Accel, Northzone
- Seed, Jan 23, 2020, $3.4M — Accel

## Investors

- Accel (https://capitalatlas.ai/funds/accel) — Seed, Series A
- Northzone (https://capitalatlas.ai/funds/northzone) — Series A