# SightCall

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/sightcall

- Industry: Software
- Headquarters: San Francisco, US
- Website: www.sightcall.com
- Total disclosed funding: $42M
- Latest round: Series B (May 11, 2021)
- Investors on record: 2

## About

SightCall Inc. provides innovative remote visual support solutions, utilizing augmented reality and artificial intelligence to enhance service delivery for businesses across various sectors.Founded in 2008 by Antoine Vervoort and Thomas Cottereau, SightCall Inc. operates out of San Francisco, US. The company specializes in remote visual support services, engaging clients through its innovative technology. SightCall has raised a total of USD 42.00 mn, with its latest funding round, Series B, completed on May 11, 2021. The funding was led by InfraVia Capital Partners and included participation from Bpifrance. The company has completed a total of 5 deals, with a current valuation of USD 196.095 mn.SightCall specializes in remote visual support services, primarily through its flagship VISION Platform and Xpert Knowledge™ product offerings. These solutions leverage augmented reality (AR), artificial intelligence (AI), and multimedia data to enhance customer service and field operations. SightCall’s technology enables Tier 1 agents, field technicians, and end users to engage in real-time visual support, facilitating problem resolution through live video, AR annotations, and step-by-step tutorial creation. The company caters to a diverse client base across industries such as field service, customer service, insurance, and telehealth, with notable integrations with platforms like Salesforce, NICE, and Genesys. SightCall's offerings are designed for markets including North America, Europe, and Asia-Pacific, providing an efficient means for organizations to streamline service interactions and enhance customer experiences.SightCall's revenue is generated through a subscription-based model for its remote visual support solutions, which include its VISION Platform and Xpert Knowledge™ services. Clients engage with the company through direct partnerships, where they integrate SightCall’s capabilities into their existing customer relationship management (CRM) or field service management software. For instance, an enterprise client may subscribe to SightCall’s services to empower their agents with visual support tools, paying a recurring fee for access to the platform and associated resources. This transaction structure allows clients to utilize SightCall’s advanced features while ensuring ongoing support and updates from the company. Specific pricing plans and details regarding transaction volumes are proprietary and tailored to meet the needs of individual clients.In May 2021, SightCall Inc. raised USD 42 mn in Series B funding, led by InfraVia Capital Partners, to enhance its research and development efforts. The company plans to focus on improving its platform's AI and AR capabilities. SightCall aims to expand its offerings into new geographic regions including Asia-Pacific and Europe by 2023, leveraging the recent funding to support these strategic initiatives.

## Funding rounds

- Series B, May 11, 2021, $42M — InfraVia Capital Partners, Bpifrance

## Investors

- InfraVia Capital Partners (https://capitalatlas.ai/funds/infravia-capital-partners) — Series B
- Bpifrance — Series B