# Shop-Ware

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/shop-ware

- Industry: Retail
- Headquarters: San Francisco, US
- Website: www.shop-ware.com
- Total disclosed funding: $15M
- Latest round: Series A (Dec 2, 2020)
- Investors on record: 1

## About

Shop-Ware, Inc. develops advanced auto repair shop management software tailored to enhance operational efficiency for auto repair businesses, facilitating seamless management and communication.Shop-Ware, Inc. was founded in 2013 and is headquartered in San Francisco, US. The company specializes in providing management software for auto repair shops. Carolyn Coquillette serves as the CEO and was pivotal in launching the company. Shop-Ware raised USD 15 mn in Series A funding on December 2, 2020, led by Insight Partners, marking a significant milestone in its funding journey. Shop-Ware specializes in providing comprehensive auto repair shop management software designed to streamline operations for both single and multi-shop operations. Their core product offerings include features such as employee management, digital workflows, parts inventory management, customer relationship management (CRM), and business analytics. These tools facilitate quick and accurate repair estimates, enhance customer communication through integrated messaging, and provide an immersive Digital Vehicle Experience that allows technicians to share real-time updates with customers. Shop-Ware's solutions target auto repair shops across various geographical markets, including the United States and Canada, focusing on enhancing operational efficiency and customer satisfaction. Their client base consists primarily of auto repair shop owners and technicians who benefit from a user-friendly interface and advanced features tailored to meet the dynamic needs of the automotive service industry.Shop-Ware's revenue model is structured around subscription-based pricing, allowing auto shops to access a range of integrated services on a recurring basis. The company offers various pricing plans designed to meet the needs of different types of auto repair businesses, from small single-shop operations to larger multi-shop organizations. Clients typically engage in a contractual relationship where they pay a monthly fee for access to the software, which includes features such as the AI Parts Matrix, online service scheduler, and integrated payment processing. As clients utilize the platform for generating repair estimates and managing workflows, the transactional nature of the business is built on delivering value through these integrated solutions, enabling efficient repair operations and fostering long-term customer loyalty.Shop-Ware plans to leverage the recent USD 15 mn raised in Series A funding to enhance its product offerings and expand into new markets. The company is focusing on the development of new tools aimed at improving customer engagement and operational analytics. Additionally, Shop-Ware is targeting expansion into the Canadian market by the end of 2022, aiming to establish a stronger presence in North America. The recent funding will support the development of these initiatives and bolster marketing efforts to attract more clients.

## Funding rounds

- Series A, Dec 2, 2020, $15M — Insight Partners

## Investors

- Insight Partners (https://capitalatlas.ai/funds/insight-partners) — Series A