# Shipup

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/shipup

- Industry: Internet
- Headquarters: Boulogne-Billancourt, France
- Website: www.shipup.co
- Total disclosed funding: $5.6M
- Latest round: Series A (Jul 2, 2020)
- Investors on record: 3

## About

Shipup SAS specializes in enhancing eCommerce post-purchase experiences with innovative shipment tracking and customer communication solutions, facilitating better engagement and satisfaction for both brands and consumers.Shipup SAS, founded in 2016, is headquartered in Boulogne-Billancourt, France. The company focuses on improving shipment tracking for eCommerce brands, serving over 500 clients globally and managing around 100 million parcels. Founders Romain Ogiela and Térence Delahaye have contributed to its strategic direction, with Agop Ashjian currently serving as CEO. In its funding journey, Shipup raised EUR 4.30 mn in its Series A round led by Elaia Partners on October 4, 2022, bringing the total amount raised to EUR 4.30 mn with a current company valuation of EUR 15.39 mn.Shipup's core product offerings center around enhancing the post-purchase experience for eCommerce brands through advanced shipment tracking and communication solutions. The platform provides tools that allow brands to send real-time notifications, create branded tracking pages, and manage delivery updates, thereby improving customer engagement and satisfaction. This service aims to address common pain points such as lack of visibility in the shipping process, which can lead to increased customer inquiries and dissatisfaction. Shipup serves a diverse client base, including over 500 eCommerce brands across various sectors, helping them ship approximately 100 million parcels. The company operates in multiple geographical markets, including Europe, North America, and select regions in Asia, catering to both international and domestic shoppers.Shipup generates revenue primarily through subscription-based partnerships with eCommerce businesses. Clients subscribe to various service tiers, which provide access to features such as real-time delivery notifications, customized tracking pages, and data analytics tools. The pricing structure is designed to accommodate businesses of different sizes, offering scalable solutions based on the volume of shipments and specific needs. Key offerings include flagship products such as the Apple Wallet Order Tracking and WhatsApp delivery notifications, which enhance the delivery experience. The company’s revenue model emphasizes B2B transactions, maintaining steady relationships with retailers who rely on Shipup to streamline their delivery process and improve customer retention.In October 2022, Global Blue, S.A. agreed to acquire a majority stake in Shipup SAS, with financial terms not disclosed. This acquisition will help advance Global Blue's objectives of providing merchants with the best post-purchase technology environment. Future growth plans for Shipup include the design and launch of new products aimed at enhancing the customer experience further. Additionally, the company is targeting expansion into new geographic markets, although specific regions have not been mentioned. The recent funding will support these initiatives, facilitating the deployment of advanced post-purchase solutions to a broader client base.

## Funding rounds

- Series A, Jul 2, 2020, $4.8M — Elaia Partners, Bpifrance Investissement
- Seed, Jun 26, 2018, $0.8M — Kima Ventures

## Investors

- Kima Ventures (https://capitalatlas.ai/funds/kima-ventures) — Seed
- Elaia Partners (https://capitalatlas.ai/funds/elaia-partners) — Series A
- Bpifrance Investissement (https://capitalatlas.ai/funds/bpifrance-investissement) — Series A