# ShenZhen Zhike Network Technology Co.

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/shenzhen-zhike-network-technology-co

- Industry: Software
- Headquarters: Shenzhen, China
- Website: http://www.v5kf.com
- Latest round: Angel (Mar 4, 2015)
- Investors on record: 4

## About

Established in 2012 and based in Shenzhen, China, ShenZhen Zhike Network Technology Co., Ltd. mainly provides intelligent customer service robots for websites, WeChat, Etsy and WeTao, etc., perfecting the machine's auto-reply function through the form of Q&A, and at the same time, according to the visitors' questions, automatically recommending reply templates to the human customer service to improve its processing speed. In March 2015, it closed a round of angel funding.

The company's primary product is an AI-driven customer service system that offers a comprehensive solution for businesses to manage customer interactions across various digital channels. The system is designed to understand customer intent and provide accurate, prompt responses, thereby improving customer satisfaction. By integrating with platforms such as websites, mobile apps, WeChat, and social media, the company's service ensures that businesses can effectively engage with their customers through their preferred mode of communication. This AI-powered system is particularly beneficial for companies looking to enhance customer service while maintaining cost-effectiveness.

## Funding rounds

- Angel, Mar 4, 2015 — Innovalley, River Capital, Jiadaogu Capital, Innoangel Fund

## Investors

- Innovalley — Angel
- River Capital — Angel
- Jiadaogu Capital (https://capitalatlas.ai/funds/jiadaogu-capital) — Angel
- Innoangel Fund (https://capitalatlas.ai/funds/innoangel-fund) — Angel