# ServiceChannel.com

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/servicechannel-com

- Industry: Software
- Headquarters: Pleasanton, US
- Website: www.servicechannel.com
- Total disclosed funding: $54M
- Latest round: Series B (Apr 21, 2017)
- Investors on record: 2

## About

ServiceChannel.com Inc. provides an integrated facilities management platform that enhances operational efficiency for multi-location businesses through innovative software solutions.Founded in 1999 and headquartered in Pleasanton, US, ServiceChannel.com Inc. offers a facility management platform for businesses with multiple locations. The company was acquired by Fortive Corporation in August 2021 for USD 1.2 billion. The current CEOs are Steven Gottfried and Tom Buiocchi. Total funding raised amounts to USD 1.2 billion, driven by the company’s strategic growth initiatives and operational enhancements.ServiceChannel primarily offers a comprehensive facilities management platform designed to streamline operations for multi-location businesses. The core product suite includes work order management software, facility asset management solutions, preventive maintenance software, and performance data analytics. This robust platform enables businesses to optimize asset performance, manage service providers, and enhance customer experiences through data-driven insights. The solutions are tailored to various industries such as retail, grocery, luxury retail, healthcare, and education, addressing the specific needs of clients like Louis Vuitton and Sam’s Club. ServiceChannel operates in multiple geographical markets, providing its services to clients in North America, Europe, and Asia-Pacific regions, thereby ensuring a wide reach for its facilities management solutions.ServiceChannel generates revenue primarily through subscription-based transactions for its facilities management software platform and managed services. Clients typically engage with the company on a contractual basis, receiving access to the platform's features in exchange for periodic payments. The company fosters partnerships with various service providers, allowing clients to benefit from a marketplace of high-performance providers in diverse trades. This transactional structure emphasizes a B2B model, where businesses subscribe to the platform to manage their facilities efficiently. While specific pricing plans for individual services or flagship offerings are not disclosed, the subscription model ensures predictable revenue streams as clients integrate ServiceChannel’s solutions into their operational frameworks.In July 2021, Fortive Corporation agreed to acquire ServiceChannel.com Inc. from Accel and Bayard Capital AG for USD 1.2 billion in cash, with the transaction completed in August 2021. The company plans to utilize this transaction to accelerate its long-term strategy across its segments, which may include the launch of upcoming products and expansion into new geographic markets.

## Funding rounds

- Series B, Apr 21, 2017, $54M — Accel
- Series B, Jan 14, 2009 — SJF Ventures

## Investors

- SJF Ventures (https://capitalatlas.ai/funds/sjf-ventures) — Series B
- Accel (https://capitalatlas.ai/funds/accel) — Series B