# Reversso

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/reversso

- Industry: Software
- Headquarters: Santiago, Chile
- Website: www.reversso.cl
- Total disclosed funding: $1.1M
- Latest round: Seed (Aug 6, 2022)
- Investors on record: 3

## About

Reversso is a technology-driven platform specializing in e-commerce return management, offering automated solutions to streamline product exchanges and enhance customer satisfaction for online retailers.Founded in 2019 and headquartered in Santiago, Chile, Reversso provides a platform that simplifies product exchanges and returns. The company has undergone a strategic focus on e-commerce solutions and has received funding through a SEED round led by Genesis Ventures, raising a total of USD 1.1 mn. Key figures in the company include founders Benjamin Regonesi, Benjamín Santa María K, and Clemente Santa María Kinast, with Benjamín Santa María K serving as CEO. Reversso has completed three deals, with the most recent deal dated October 11, 2024.Reversso® offers a comprehensive platform designed to enhance the process of product exchanges and returns, primarily targeting e-commerce businesses. Its core functionalities include streamlined automation for managing returns, enabling home pickups, branch deliveries, or in-store exchanges, thus addressing the common challenges faced by online retailers in handling returns efficiently. The platform is customizable, allowing businesses to implement their own branding, and it provides product recommendations to customers to facilitate more satisfying exchanges. Reversso® serves a diverse clientele, including well-known brands such as Cole Haan and Outdoor Adventure, and operates in various geographical markets.Reversso® generates revenue through a structured transaction model that includes partnerships with e-commerce platforms and direct-to-consumer services. Clients typically engage with the platform via subscription-based agreements that provide access to Reversso's suite of tools for managing returns and exchanges. The revenue model may involve tiered pricing plans based on the services utilized, which could include features like automated notifications, tracking systems for returns, and analytics tools to assess customer behavior and satisfaction. Specific pricing information regarding these services has not been disclosed.Reversso plans to leverage its recent SEED funding to enhance its platform capabilities and expand into new markets. Following a significant investment from Blue Express, which acquired a stake in the company in October 2024, Reversso aims to introduce new features and products designed to optimize the return process by mid-2025. The company is actively targeting expansion into North American and European markets to increase its global footprint.

## Funding rounds

- Seed, Aug 6, 2022, $1.1M — Genesis Ventures, Grupo Prisma, Nakama Ventures

## Investors

- Genesis Ventures — Seed
- Grupo Prisma — Seed
- Nakama Ventures (https://capitalatlas.ai/funds/nakama-ventures) — Seed