# Polimorphic

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/polimorphic

- Industry: Software
- Headquarters: New York, US
- Website: www.polimorphic.com
- Total disclosed funding: $28M
- Latest round: Series A (May 23, 2025)
- Investors on record: 4

## About

Based in the US, Polimorphic Inc. specializes in developing AI-driven software solutions that enhance service delivery for government agencies, improving efficiency and accessibility for municipalities.Polimorphic Inc. focuses on providing AI-powered services for local governments. Founded in 2019 in San Francisco, US, the company has completed 2 deals with its most recent deal on August 30, 2023, receiving USD 5.6 mn in Seed funding led by M13, alongside Pear VC and Shine Capital. The company was founded by Parth Shah, who also serves as CEO.Polimorphic specializes in delivering AI-driven software solutions tailored for government agencies, enhancing resident service delivery across various municipalities. Their core offerings include an AI-powered phone system and comprehensive CRM platform, designed to streamline processes and workflows, reduce response times, and improve overall accessibility to government services. By facilitating 24/7 access to information without the need for physical visits or calls, Polimorphic effectively addresses common inefficiencies faced by local governments. The solutions have been implemented in various jurisdictions, including Polk County, NC, and Prospect Park, NJ, showcasing their commitment to enhancing public sector operations. Geographically, Polimorphic serves clients primarily in the United States, focusing on local government entities that require optimized service delivery systems and improved inter-departmental collaboration.Polimorphic generates revenue through subscription-based models for its software solutions, targeting local government agencies that seek to modernize their service delivery mechanisms. Transactions typically involve annual or multi-year contracts, wherein agencies subscribe to the AI-powered phone and CRM platforms, allowing for tiered access based on specific needs and functionalities. The pricing structure is aligned with the scale of implementation and the range of services utilized, which may include additional features such as AI search and chat functionalities. These subscription agreements enable municipalities to budget effectively for ongoing service enhancements while benefiting from improved operational efficiency. By equipping local governments with technology, Polimorphic positions itself as a critical partner in transforming public sector engagement with residents.In August 2023, Polimorphic Inc. raised USD 5.6 mn in Seed funding, led by M13, to support its growth initiatives. The company plans to develop new AI-driven products aimed at enhancing service delivery in local governments, with expected launches in the upcoming year. Additionally, Polimorphic aims to expand its market presence beyond current U.S. locations, targeting regions that would benefit from improved government service technologies. The recent funding will be allocated to product development and marketing efforts to facilitate this expansion.

## Funding rounds

- Series A, May 23, 2025, $19M — General Catalyst Partners, Pear VC, M13, Shine Capital
- Seed, Aug 30, 2023, $5.6M — Pear VC, M13, Shine Capital
- Seed, Aug 19, 2021, $3.8M — Shine Capital

## Investors

- Shine Capital — Seed, Series A
- Pear VC (https://capitalatlas.ai/funds/pear-vc) — Seed, Series A
- M13 (https://capitalatlas.ai/funds/m13) — Seed, Series A
- General Catalyst Partners (https://capitalatlas.ai/funds/general-catalyst-partners) — Series A