# Plivo

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/plivo

- Industry: Software
- Headquarters: Walnut Creek, US
- Website: www.plivo.com
- Total disclosed funding: $2.2M
- Latest round: Seed (Dec 3, 2012)
- Investors on record: 8

## About

Plivo Inc. delivers AI-driven customer engagement solutions, automating multi-channel interactions like SMS, Voice, WhatsApp, and Chat to enhance business communication and customer service efficiency.Plivo Inc. provides cloud-based communication services, focusing on enhancing customer engagement through automation. Founded by Michael Ricordeau and Venky B, the company is headquartered in Walnut Creek, US. In December 2012, Plivo raised USD 1.75 mn in Seed funding from Andreessen Horowitz, Battery Ventures, Qualcomm Technologies, Inc., and SV Angel. The total funding raised amounts to USD 1.75 mn, fostering its growth in the communication space.Plivo specializes in AI-driven customer engagement solutions, focusing on automating interactions across multiple communication channels, including SMS, Voice, WhatsApp, and Chat. Their core product offerings include AI Agents designed to enhance customer journeys by converting visitors, sending timely promotions, and resolving inquiries instantaneously. Businesses leverage these AI Agents to facilitate various use cases such as lead qualification, customer support, appointment booking, and order tracking. The solutions are tailored for a diverse client base spanning various industries, including healthcare, hospitality, government, finance, and retail. Plivo's products are marketed globally, with a strong presence in North America, Europe, and Asia, serving both enterprise-level companies and startups.Plivo generates revenue through a subscription-based model, with pricing structures designed to accommodate organizations of varying sizes and needs. The company employs a volume pricing strategy, initiating at 200,000 units per month, which allows clients to scale their usage based on demand. Customers engage with Plivo’s services primarily through direct contracts, enabling businesses to access AI Agents that automate customer engagement tasks effectively. The company's offerings include a range of products such as SMS, Voice, and Chat functionalities, all aimed at fostering client relationships and driving business growth.Plivo Inc. aims to leverage recent funding from its December 2012 Seed financing to enhance its product offerings and expand into new markets. Plans include the launch of new features for AI Agents and entry into the European and Asian markets by the end of 2023. The funding will support the development of innovative customer engagement solutions, ensuring that Plivo remains competitive in the evolving landscape of communication technologies.

## Funding rounds

- Seed, Dec 3, 2012, $1.8M — Battery Ventures, Andreessen Horowitz, SV Angel, Qualcomm Technologies, Inc.
- Seed, Jul 10, 2012, $0.2M — Y Combinator
- Seed, Jul 1, 2012, $0.3M — Morpheus Gang, Seeders Venture Capital, One97 Communications

## Investors

- Morpheus Gang (https://capitalatlas.ai/funds/morpheus-gang) — Seed
- Seeders Venture Capital (https://capitalatlas.ai/funds/seeders-venture-capital) — Seed
- One97 Communications (https://capitalatlas.ai/funds/one97-communications) — Seed
- Y Combinator (https://capitalatlas.ai/funds/y-combinator) — Seed
- Battery Ventures (https://capitalatlas.ai/funds/battery-ventures) — Seed
- Andreessen Horowitz (https://capitalatlas.ai/funds/andreessen-horowitz) — Seed
- SV Angel (https://capitalatlas.ai/funds/sv-angel) — Seed
- Qualcomm Technologies, Inc. — Seed