# Plain

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/plain

- Industry: Software
- Headquarters: Cheshire, UK
- Website: www.plain.com
- Total disclosed funding: $23M
- Latest round: Series A (Dec 18, 2024)
- Investors on record: 3

## About

Based in London, UK, and founded in 2020, Not Just Tickets Ltd. doing business as Plain provides fast, flexible, and extendable customer support for modern tools. In February 2025, Plain raised EUR 14.5 million in series A funding led by new investor Battery Ventures, with participation from returning investors Index Ventures and Connect Ventures. The company was founded by Simon and Matt. The company develops customer support tools with a focus on API integration for tool-developing businesses and their clients. Plain shows live customer data and it is customizable while integrating support action in customers’ products. The company generates its revenue by charging for its plans such as launch for USD 59, grow for USD 199, and scale for USD 449. As well as it offers a free plan known as the founder.

## Funding rounds

- Series A, Dec 18, 2024, $15M — Battery Ventures, Index Ventures, Connect Ventures
- Seed, Aug 5, 2022, $4.3M — Index Ventures, Connect Ventures
- Seed, Aug 26, 2020, $3.3M — Index Ventures

## Investors

- Index Ventures (https://capitalatlas.ai/funds/index-ventures) — Seed, Series A
- Connect Ventures — Seed, Series A
- Battery Ventures (https://capitalatlas.ai/funds/battery-ventures) — Series A