# Outverse

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/outverse

- Industry: Software
- Headquarters: London, UK
- Website: www.outverse.com
- Total disclosed funding: $6.4M
- Latest round: Seed (Sep 23, 2022)
- Investors on record: 5

## About

Outverse Limited, based in the UK, is a software company specializing in AI-driven customer support solutions that effectively manage high ticket volumes and complex inquiries, improving operational efficiency for various industries.Outverse Limited is focused on enhancing customer experience through AI technology. Founded in 2021 in London, UK, the company has completed 2 deals with its most recent deal occurring on September 23, 2022. Outverse raised GBP 5.84 million in a SEED funding round led by Wing, with participation from Connect Ventures, Notion Capital, Seedcamp, and Tiny Super Computer Investment Company. The total amount raised to date is GBP 5.84 million, with a current company valuation of GBP 22.446 million. The founders, Jeylani Jeylani, Kyran Schmidt, and Ollie Steadman, have backgrounds in technology and entrepreneurship.Outverse offers an advanced AI-driven platform designed to streamline customer support operations by addressing the complexities associated with high ticket volumes and intricate technical queries. The core product features AI agents that autonomously manage and resolve up to 80% of customer support tickets, ensuring a seamless transition of remaining issues to human support teams. Additionally, the platform includes an internal copilot that aids support staff by suggesting workflows and actions tailored to specific customer inquiries. These solutions are primarily targeted at businesses in highly regulated industries and those that encounter significant customer service demands. Outverse’s services are marketed to a wide array of sectors, including technology, finance, and e-commerce, with geographical markets spanning North America, Europe, and parts of Asia.Outverse generates revenue through a subscription-based model, offering various pricing tiers for access to its AI support solutions. Clients typically pay for their chosen service plan, which includes features such as automated ticket resolution, customer record management, and billing process automation. For instance, customers can upgrade to a premium account, which encompasses advanced support functionalities for a monthly fee. This transaction structure allows businesses to manage support costs efficiently while scaling their operations. The platform is designed to cater to both B2B clients and direct consumer interactions, ensuring a flexible approach to customer service management.In September 2023, Outverse Limited raised GBP 5.84 million in seed funding to further develop its platform, led by new investor Wing, with participation from Notion Capital and Tiny Super Computer Investment Company. The funding will be utilized to enhance product offerings and broaden market reach, indicating a strategy aimed at introducing new features and expanding into additional geographic regions. Specific markets targeted for future expansion include North America and parts of Asia, with plans to launch by the end of 2024.

## Funding rounds

- Seed, Sep 23, 2022, $6.4M — Notion Capital, Seedcamp, Connect Ventures, Wing, Tiny Super Computer Investment Company

## Investors

- Notion Capital (https://capitalatlas.ai/funds/notion-capital) — Seed
- Seedcamp (https://capitalatlas.ai/funds/seedcamp) — Seed
- Connect Ventures — Seed
- Wing (https://capitalatlas.ai/funds/wing) — Seed
- Tiny Super Computer Investment Company (https://capitalatlas.ai/funds/tiny-super-computer-investment-company) — Seed