# OQUPIE

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/oqupie

- Industry: Software
- Headquarters: Seoul, South Korea
- Website: http://www.oqupie.com
- Latest round: Seed (Nov 29, 2017)
- Investors on record: 1

## About

OQUPIE is a digital customer support platform that enhances business communication and problem-solving capabilities, enabling organizations to streamline their customer service operations effectively.Founded in 2016 in Seoul, South Korea, OQUPIE specializes in providing innovative digital customer support solutions. The company has successfully closed three funding rounds, with the latest being a pre-Series A round on February 16, 2021, raising KRW 850 million from investors Hana Ventures and Honest Ventures. The CEO of OQUPIE is Inhyuk Jeon, while Angela Cho serves as the founder.OQUPIE offers a core product known as "????," a digital customer support tool designed to streamline the customer service process for businesses. This platform facilitates easy setup of customer service centers, allowing organizations to enhance the customer experience through improved communication and problem-solving capabilities. Its software caters to various use cases, including automating responses to frequently asked questions, guiding users through support queries, and managing live interactions. The primary clients include small to medium-sized enterprises (SMEs) across multiple industries, such as IT solutions and entertainment, with geographical markets extending beyond South Korea to regions like North America and Southeast Asia.OQUPIE's revenue model is based on a subscription structure, where clients pay for access to the ???? platform on a recurring basis. Different subscription tiers offer varying levels of service, features, and support, allowing businesses to scale their usage according to their requirements. Typically, transactions involve businesses subscribing to the software for a specified duration, with options for monthly or annual payments, which may include additional features like enhanced analytics or premium support. This model generates recurring revenue and fosters long-term partnerships with clients, ensuring sustained engagement and support.Following the pre-Series A funding round in February 2021, OQUPIE plans to utilize the KRW 850 million raised to develop new features for end-users. The company is also targeting expansion into new markets, specifically focusing on North America and Southeast Asia. These initiatives aim to enhance the company’s offerings and reach a broader audience, further solidifying its presence in the competitive customer support solutions sector.

## Funding rounds

- Seed, Nov 29, 2017 — Honest Ventures

## Investors

- Honest Ventures (https://capitalatlas.ai/funds/honest-ventures) — Seed