# Operative Intelligence

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/operative-intelligence

- Industry: Software
- Headquarters: Melbourne, Australia
- Website: www.operativeintelligence.com
- Total disclosed funding: $3.6M
- Latest round: Seed (Jul 8, 2022)
- Investors on record: 3

## About

Based in Melbourne, Australia, and founded in 2019 by CEO Peter Iansek, and COO James Iansek, Operative Intelligence Pty Limited, a.k.a. Operative Intelligence operates as a provider of AI (artificial intelligence) based operations management platform that offers contact centers and business leaders data to improve automated inquiries and cutting down on wait times for customers. In December 2022, Operative Intelligence Pty Limited raised USD 3.5 million in seed funding led by Bonfire Ventures, with participation from Wonder Ventures.

The company provides a demand-insights-as-a-service platform that captures customer interactions across any customer channel including voice, chat, warranty and online reviews, and analyzes customer interactions at scale, and generates real-world insights to have a broader conversation about what to fix and adjust in the customer experience.

Operative Intelligence plans to use its proceeds from December 2022 funding to scale up its customer intelligence product capabilities.

## Funding rounds

- Seed, Jul 8, 2022, $3.6M — Alumni Ventures Group, Wonder Ventures, Bonfire Ventures

## Investors

- Alumni Ventures Group (https://capitalatlas.ai/funds/alumni-ventures-group) — Seed
- Wonder Ventures (https://capitalatlas.ai/funds/wonder-ventures) — Seed
- Bonfire Ventures (https://capitalatlas.ai/funds/bonfire-ventures) — Seed