# OmniChat Technologia Ltda.

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/omnichat-technologia-ltda

- Industry: Software
- Headquarters: Curitiba, Brazil
- Website: www.omni.chat
- Total disclosed funding: $3.7M
- Latest round: Series A (Jan 21, 2021)
- Investors on record: 2

## About

OmniChat Technologia Ltda. is an innovative firm focused on enhancing customer engagement through a sophisticated conversational AI platform integrated with popular messaging applications, streamlining sales processes and customer interactions.Founded in 2016, OmniChat Technologia Ltda. is based in Curitiba, Brazil, and operates as a provider of conversational AI solutions. The company has successfully completed 2 deals, with its most recent funding round occurring on January 21, 2021, during which it raised BRL 20 million in a Series A round led by Kaszek Ventures, with participation from Ebanx S.A and other individual investors. The firm was co-founded by Alan Chan, Flavio Negrão, and Mauricio Trezub, who also serve as the current CEOs.OmniChat specializes in a comprehensive conversational AI platform designed to enhance customer engagement and facilitate sales through popular messaging applications such as WhatsApp, Instagram, and Messenger. Their core offerings include chatbots capable of managing customer interactions 24/7, lead qualification through intelligent geolocation, and automated marketing campaigns via the Marketing Studio module. These services aim to solve common retail challenges, such as abandoned carts, by streamlining the purchasing process and allowing customers to complete transactions without leaving their preferred messaging apps. The company primarily serves retail clients across various sectors, including notable brands like Dermaclub from the L'Oreal group and Lança Perfume. OmniChat's solutions are marketed in multiple geographical areas, focusing on Latin America and expanding into other regions where messaging applications are widely adopted.OmniChat generates revenue through a subscription-based model that allows businesses to access their suite of services, which includes advanced chatbot functionalities and marketing automation tools. Clients, ranging from individual retailers to larger brands, engage with the platform to enhance their sales processes, leading to increased conversion rates and improved customer retention. The revenue structure is centered around tiered subscription plans that cater to different business sizes, enabling customers to choose the level of service that fits their needs. Additionally, OmniChat’s functionalities can be integrated with various e-commerce platforms, facilitating direct-to-consumer sales and enhancing overall performance metrics. The company's flagship services focus on providing a seamless omnichannel experience, further solidifying its standing in the competitive chat-commerce landscape.In January 2021, OmniChat Technologia Ltda. raised BRL 20 million in Series A funding to support its growth strategy. The company plans to enhance its product offerings by developing new features within its conversational AI platform, focusing on improving user experience and integration capabilities. Additionally, OmniChat aims to expand its presence in international markets, particularly in North America and Europe, by the end of 2023. The funds raised will be utilized to support product development, market entry strategies, and scaling operations to meet the demands of a growing customer base.

## Funding rounds

- Series A, Jan 21, 2021, $3.7M — Kaszek Ventures, Ebanx S.A

## Investors

- Kaszek Ventures (https://capitalatlas.ai/funds/kaszek-ventures) — Series A
- Ebanx S.A — Series A