# ODCEM Technologies Pvt

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/odcem-technologies-pvt

- Industry: Internet
- Headquarters: Bangalore, India
- Website: www.onedirect.in
- Total disclosed funding: $36M
- Latest round: Series B (Dec 8, 2017)
- Investors on record: 11

## About

ODCEM Technologies Pvt Ltd specializes in conversational engagement solutions, empowering businesses to enhance customer interactions through a range of innovative multi-channel messaging platforms for improved communication.Founded in 2009 and headquartered in Bangalore, India, ODCEM Technologies Pvt Ltd focuses on providing advanced messaging solutions. The company was acquired by Gupshup Inc. in June 2022, enhancing Gupshup's portfolio of conversational solutions. The current CEO is Barn Cleave, who has a history of leading technology firms.ODCEM Technologies Pvt Ltd, through its Gupshup platform, offers a comprehensive Conversational Engagement Platform. This includes multi-channel messaging solutions that enable rich media interactions on platforms such as WhatsApp, SMS, RCS, and Viber. The platform also features AI-powered chatbots and tools that personalize customer engagement across industries like BFSI, retail, healthcare, and travel, serving clients globally in North America, Europe, Asia-Pacific, and Latin America.In the most recent year of 2023, ODCEM Technologies Pvt Ltd reported revenue of INR 5,233.2 mn, with an EBITDA of INR -132,109.3.The acquisition by Gupshup Inc. will be used to bolster the development of new conversational products, including a powerful live Agent Assist solution aimed at improving omnichannel engagement. The company plans to expand its market presence, particularly in North America and Asia-Pacific, by the end of 2023, leveraging recent funding of INR 133.140 mn from Series B investors to support these initiatives.

## Funding rounds

- Series B, Dec 8, 2017, $2.1M — RTP Global, RB Investments
- Series B, Feb 9, 2017, $5M — Hong Shan, RTP Global, American Express Ventures, East Ventures, RB Investments, GWC Innovator Fund
- Series C, Sep 30, 2016, $10M — Hong Shan, American Express Ventures, East Ventures
- Series B, Dec 3, 2015, $0.4M — Trifecta Capital
- Series B, Jun 8, 2015, $13M — Hong Shan
- Series A, Jun 17, 2014, $4M — Hong Shan, Intel Capital, Norwest Venture Partners, NGP Capital, Smile Group
- Series A, Sep 27, 2011, $0.2M — Hong Shan

## Investors

- Hong Shan — Series A, Series B, Series C
- Intel Capital (https://capitalatlas.ai/funds/intel-capital) — Series A
- Norwest Venture Partners (https://capitalatlas.ai/funds/norwest-venture-partners) — Series A
- NGP Capital (https://capitalatlas.ai/funds/ngp-capital) — Series A
- Smile Group (https://capitalatlas.ai/funds/smile-group) — Series A
- Trifecta Capital (https://capitalatlas.ai/funds/trifecta-capital) — Series B
- American Express Ventures (https://capitalatlas.ai/funds/american-express-ventures) — Series C, Series B
- East Ventures (https://capitalatlas.ai/funds/east-ventures) — Series C, Series B
- RTP Global (https://capitalatlas.ai/funds/rtp-global) — Series B
- RB Investments (https://capitalatlas.ai/funds/rb-investments) — Series B
- GWC Innovator Fund — Series B