# Miuros

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/miuros

- Industry: Software
- Headquarters: Lyon, France
- Website: www.miuros.com
- Total disclosed funding: $1.3M
- Latest round: Seed (Feb 8, 2019)
- Investors on record: 5

## About

Based in Lyon, France, and founded in 2016 by Benoit Gagnon, Dr. Ricardo De Aldama, and Daniele Alfarone, Miuros SAS develops an analytics workflow software. In March 2022, Dixa ApS, a portfolio company of General Atlantic, Notion Capital, Project A Ventures, and SEED Capital, acquired Miuros SAS.

Miuros SAS develops a customer service platform that helps brands turn customer data into insights with AI and analytics. The company's Miuros’ Intelligence Suite uses AI analytics, automation processes, and dashboards that allow managers to make data-based decisions such as spotting and acting upon trends in agent productivity and sentiment. The platform provides calculations including sentiment score and productivity metrics along with feedback and tips to improve. The company's customers include Wise, Deezer, Freenow, GetYourGuide, and Trade Republic.

The company generates revenue by charging EUR 20 for the subscription of its Basic plan and EUR 30 for the subscription of its Pro plan.

## Funding rounds

- Seed, Feb 8, 2019, $1.3M — Plug and Play, Cap Horn, Leap Ventures, Id4 Ventures, Mirai Ventures

## Investors

- Plug and Play (https://capitalatlas.ai/funds/plug-and-play) — Seed
- Cap Horn (https://capitalatlas.ai/funds/cap-horn) — Seed
- Leap Ventures (https://capitalatlas.ai/funds/leap-ventures) — Seed
- Id4 Ventures (https://capitalatlas.ai/funds/id4-ventures) — Seed
- Mirai Ventures (https://capitalatlas.ai/funds/mirai-ventures) — Seed