# Mavenoid

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/mavenoid

- Industry: Software
- Headquarters: Stockholm, Sweden
- Website: www.mavenoid.com
- Total disclosed funding: $40M
- Latest round: Series B (Aug 27, 2022)
- Investors on record: 7

## About

Based in Sweden, and founded in 2017 by its CEO, Shahan Lilja, and CTO, Gintautas Miliauskas, Mavenoid AB operates as a developer of troubleshooting software using machine learning that provides advice and guided instructions on troubleshooting and repetitive requests. In August 2022, Mavenoid AB raised USD 30 million in series B funding led by Smedvig Capital, with participation from ABB Technology Ventures and NordicNinja VC. As of May 2023, the company has analyzed over 8,000 support tickets in 12 different product categories.

Mavenoid AB offers a self-service platform with natural language understanding, teachable AI, customer metrics, and deep product insights designed to automate support flows for any product, ranging from FAQs to advanced troubleshooting. Additionally, the company provides a live support solution by incorporating decision support and agent collaboration tools, empowering the support team to deliver intelligent assistance. The company's client base includes Jabra, Cylinda, HP, ABB, and Husqvarna.    

The company generates revenue by selling its product on a standard, accelerator program, and enterprise subscription basis.

## Funding rounds

- Series B, Aug 27, 2022, $30M — Smedvig Capital, Creandum, Silicon Valley Bank, ABB Technology Ventures, Point Nine, Mosaic Ventures, NordicNinja VC
- Series A, Mar 4, 2020, $7.8M — Creandum, Point Nine, Mosaic Ventures
- Seed, Oct 12, 2018, $1.9M — Creandum, Point Nine

## Investors

- Creandum (https://capitalatlas.ai/funds/creandum) — Seed, Series A, Series B
- Point Nine (https://capitalatlas.ai/funds/point-nine) — Seed, Series A, Series B
- Mosaic Ventures (https://capitalatlas.ai/funds/mosaic-ventures) — Series A, Series B
- Smedvig Capital (https://capitalatlas.ai/funds/smedvig-capital) — Series B
- Silicon Valley Bank — Series B
- ABB Technology Ventures (https://capitalatlas.ai/funds/abb-technology-ventures) — Series B
- NordicNinja VC (https://capitalatlas.ai/funds/nordicninja-vc) — Series B