# Lucy

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/lucy

- Industry: Software
- Headquarters: Minneapolis, US
- Website: www.lucy.ai
- Total disclosed funding: $5.5M
- Latest round: Series A (Jan 18, 2022)
- Investors on record: 5

## About

Lucy is an AI-driven knowledge management platform that enhances information access and workflow efficiency for enterprises, utilizing advanced automation technology to streamline operations.Lucy was founded in 2015 in Minneapolis, US, providing innovative AI solutions focused on knowledge management. The company was recently acquired by Capacity in October 2024, with financial terms undisclosed. The founder, Dan Mallin, also serves as the CEO and has a history of founding other technology companies. The company has engaged in a total of 4 investment deals, with its latest funding round being a Series A, raising USD 2.50 mn from investors including Naples Technology Ventures and Rev1 Ventures.Lucy offers an AI-powered knowledge management solution designed to improve information retrieval across organizations. The platform efficiently indexes existing data without requiring migration, and integrates with various communication channels such as chat, email, voice, and web self-service. Its services cater to diverse industries, including banking, healthcare, education, and software, serving over 19,000 organizations and 1.5 million users worldwide, with a market presence extending to North America, Europe, and parts of Asia.Lucy operates on a subscription-based model, allowing businesses to access its knowledge management platform through annual or recurring fees. Revenue is generated primarily from B2B transactions, where organizations engage for the software's deployment and ongoing support services. The pricing structure is designed to accommodate various client needs, reflecting the comprehensive nature of its solutions.Following its recent acquisition by Capacity, Lucy aims to enhance its offerings by integrating its AI-driven knowledge management capabilities with Capacity's automation platform. This strategy is expected to improve data access and operational efficiency for businesses. The acquisition will leverage recent funding from the Series A round raised on October 16, 2024, amounting to USD 2.50 mn. This funding will support further development of upcoming products and the expansion into new markets, focusing on leveraging AI technologies to optimize workflows.

## Funding rounds

- Series A, Jan 18, 2022, $2.5M — Rev1 Ventures, Naples Technology Ventures
- Series A, May 27, 2021, $3M — Dallas Venture Capital
- Seed, Apr 3, 2013, $0.1M — StartMate, Blackbird

## Investors

- StartMate (https://capitalatlas.ai/funds/startmate) — Seed
- Blackbird (https://capitalatlas.ai/funds/blackbird) — Seed
- Dallas Venture Capital (https://capitalatlas.ai/funds/dallas-venture-capital) — Series A
- Rev1 Ventures (https://capitalatlas.ai/funds/rev1-ventures) — Series A
- Naples Technology Ventures (https://capitalatlas.ai/funds/naples-technology-ventures) — Series A