# Lorikeet

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/lorikeet

- Industry: Software
- Headquarters: New York, US
- Website: www.lorikeetcx.ai
- Total disclosed funding: $40M
- Latest round: Series A (Aug 6, 2025)
- Investors on record: 8

## About

Founded in 2023 and based in New South Wales, Australia, Lorikeet, formerly known as Optech, operates as an information technology company that provides artificial intelligence-based software-as-a-service (SaaS) to automate office tasks like customer support. The company supports materials and systems to resolve inquiries ranging from delayed shipments to financial data handling. It offers proactive engagement tools, with various features such as traditional support, lifecycle marketing, and customer experience. As of 2024, the firm serves various clients such as Eucalyptus, Step, Amber, StashAway, Breeze, and many more. The company generates revenue based on a subscription model and charges USD 500 monthly for the start package. The firm charges USD 2,000 monthly (Paid annually) for the scale package. The company plans to use the funding from October 2024 to expand in the US market. In August 2025, Lorikeet raised AUD 54 million in series A funding led by new investor QED Investors, with participation from other new investors AirTree Ventures, Athletic Ventures, Capital 49, and Operator Partners. Returning investors Blackbird, Skip Capital, and Square Peg also participated in the round. The company plans to utilize the August 2025 funding for customer concierge platform development, regulated industry deployment infrastructure, and global go-to-market expansion.

## Funding rounds

- Series A, Aug 6, 2025, $35M — QED Investors, Blackbird, Square Peg, AirTree Ventures, Skip Capital, Operator Partners, Athletic Ventures, Capital 49
- Seed, Oct 3, 2024, $5M — Square Peg, Skip Capital

## Investors

- Square Peg (https://capitalatlas.ai/funds/square-peg) — Seed, Series A
- Skip Capital (https://capitalatlas.ai/funds/skip-capital) — Seed, Series A
- QED Investors (https://capitalatlas.ai/funds/qed-investors) — Series A
- Blackbird (https://capitalatlas.ai/funds/blackbird) — Series A
- AirTree Ventures (https://capitalatlas.ai/funds/airtree-ventures) — Series A
- Operator Partners — Series A
- Athletic Ventures (https://capitalatlas.ai/funds/athletic-ventures) — Series A
- Capital 49 (https://capitalatlas.ai/funds/capital-49) — Series A