# Language IO

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/language-io

- Industry: Software
- Headquarters: Cheyenne, US
- Website: www.languageio.com
- Total disclosed funding: $20M
- Latest round: Series A (Jul 17, 2023)
- Investors on record: 8

## About

Language IO, Inc., founded in 2011 and based in Cheyenne, US, specializes in multilingual customer support and translation solutions, leveraging AI technology to enhance communication across diverse industries.Language IO, Inc. offers advanced translation solutions to enterprises, founded in Cheyenne, US, in 2011 by Kaarina Kvaavik. The company has undergone strategic pivots to enhance its service offerings. In July 2023, they raised USD 8 million in Series A funding, valuing the company at USD 38.005 million, with a total of USD 5 million raised across 6 deals.Language IO specializes in delivering advanced multilingual customer support and translation solutions geared toward enterprises operating in various industries, including fintech, travel, gaming, retail, and entertainment. Their core product offering centers around a secure, AI-powered machine translation platform that enables organizations to provide real-time, high-quality translations across 150+ languages. By seamlessly integrating into existing support systems such as Salesforce, Oracle, Zendesk, ServiceNow, and Intercom, Language IO facilitates improved communication between customer service agents and clients, regardless of language barriers. The company’s services aim to enhance customer experience by ensuring timely and accurate responses, thereby catering primarily to global enterprises that prioritize security and compliance in sensitive environments like finance and healthcare. Language IO operates across multiple geographic markets, including North America, Europe, and Asia-Pacific, where they address the needs of multinational companies looking to streamline their customer engagement processes.Language IO generates revenue through a subscription-based model, providing scalable multilingual support solutions to enterprise clients. The structure typically involves clients subscribing to different tiers of service that align with their specific needs for translation and customer support. Pricing plans are designed to be transparent and all-inclusive, allowing clients to adjust their language offerings and service use as their operational demands change. The flagship services include real-time translation capabilities integrated into existing customer relationship management systems, which support enterprises in maintaining efficient and secure operations. This transactional framework ensures that organizations can engage with their customers effectively and without incurring additional overhead, enhancing overall productivity and customer satisfaction.Following the recent Series A funding of USD 8 million on July 17, 2023, co-led by Joint Effects and Wyoming Business Council, Language IO aims to enhance its machine learning capabilities by developing a team focused on generative AI. This initiative will improve the accuracy of real-time translations and enable the creation of language-specific chatbots powered by large language models (LLM). The funding will support expansion into new markets, with specific plans to increase their presence in North America and Europe by the end of 2024.

## Funding rounds

- Series A, Jul 17, 2023, $8M — Omega Venture Partners, Gutbrain Ventures, PBJ Capital, Joint Effects, Wyoming Business Council
- Series A, Dec 10, 2021, $6.5M — Golden Seeds, Omega Venture Partners, Gutbrain Ventures, PBJ Capital, Caruso Ventures
- Series A, Mar 23, 2021, $5M — Golden Seeds, Omega Venture Partners, Gutbrain Ventures, PBJ Capital
- Seed, Oct 11, 2019 — Golden Seeds, Breakthrough 307

## Investors

- Golden Seeds (https://capitalatlas.ai/funds/golden-seeds) — Seed, Series A
- Breakthrough 307 (https://capitalatlas.ai/funds/breakthrough-307) — Seed
- Omega Venture Partners (https://capitalatlas.ai/funds/omega-venture-partners) — Series A
- Gutbrain Ventures (https://capitalatlas.ai/funds/gutbrain-ventures) — Series A
- PBJ Capital (https://capitalatlas.ai/funds/pbj-capital) — Series A
- Caruso Ventures (https://capitalatlas.ai/funds/caruso-ventures) — Series A
- Joint Effects (https://capitalatlas.ai/funds/joint-effects) — Series A
- Wyoming Business Council — Series A