# Kapture CX

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/kapture-cx

- Industry: Software
- Headquarters: Bangalore, India
- Website: www.kapture.cx/
- Total disclosed funding: $9.1M
- Latest round: Series A (Feb 12, 2025)
- Investors on record: 2

## About

Founded in 2011 in Bangalore, India, by Sheshgiri Kamath and Vikas Garg,  Adjetter Media Network Private Limited, trading under the name Kapture CX is an innovative AI-powered platform based in India, specializing in enhancing customer experiences through advanced automation and analytics tools tailored for diverse industries. Kapture CX focuses on customer experience solutions utilizing AI technology. In June 2026, Kapture CX raised USD 10 million in pre-Series B funding led by Bajaj Finserv, with participation from Cactus Partners and India Alternatives Investment Advisors.


The suite includes intelligent AI Agents for automating customer support, self-service features, advanced ticketing systems, and real-time analytics. The platform serves industries such as retail, banking, travel, and consumer durables, with notable clients like Tata 1mg, Netmeds, and Stanley Black & Decker, and is deployed across markets including India, Southeast Asia, and select regions in North America and Europe.In the most recent year 2023, Kapture CX reported revenue of INR 3,776,116.80 and an EBITDA of INR 72,454.20. The company operates on a subscription-based model, offering tiered pricing that accommodates varying service levels designed to enhance customer support operations through AI-driven capabilities and ongoing support. 
The company will use the July 2026 funding to expand into global markets and continue product development.

## Funding rounds

- Series A, Feb 12, 2025, $2.3M — India Alternatives Investment Advisors, Cactus Partners
- Series A, Dec 15, 2023, $2.9M — India Alternatives Investment Advisors
- Series A, Jul 21, 2023, $3.9M — Cactus Partners

## Investors

- Cactus Partners (https://capitalatlas.ai/funds/cactus-partners) — Series A
- India Alternatives Investment Advisors (https://capitalatlas.ai/funds/india-alternatives-investment-advisors) — Series A