# Kaizan

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/kaizan

- Industry: Software
- Headquarters: London, UK
- Website: www.kaizan.ai
- Total disclosed funding: $3.4M
- Latest round: Seed (May 11, 2026)
- Investors on record: 2

## About

Kaizan Limited is an innovative company specializing in artificial intelligence solutions that enhance client service efficiencies for customer-facing teams, ultimately driving client satisfaction and revenue growth. Founded in 2020, Kaizan Limited is based in London, UK, and operates an advanced platform for client-facing teams. Pravin Paratey leads the company, with Glen Calvert serving as CEO. The firm raised GBP 940,000 in a Seed round led by Jigsaw on July 13, 2021, bringing its total amount raised to GBP 940,000 and its current valuation to GBP 6.434 mn. Kaizan AI provides an advanced client service platform specifically designed for client-facing teams, utilizing artificial intelligence to enhance client satisfaction, efficiency, and revenue generation. Its core offerings include an AI Assistant that streamlines communication and task management for client service teams, enabling them to improve knowledge sharing and productivity. The platform also features Client Health Scoring, which leverages AI to analyze client interactions, providing actionable insights into client risks and opportunities. Additionally, Kaizan's AI Agents facilitate automated task completion, saving time and resources while significantly enhancing team capabilities. The company serves a diverse clientele, including firms in the marketing and customer success sectors, and operates primarily in the United States and Europe, catering to organizations seeking to innovate and optimize their client engagement strategies.Kaizan AI generates revenue through a subscription-based pricing model tailored to its suite of AI-driven products, allowing companies to scale their client service capabilities as needed. Clients typically engage with the platform by selecting from various pricing plans that encompass the flagship services offered, including the AI Meeting Assistant, AI Email Assistant, and Client Sentiment Signals. This model enables businesses to pay for the functionalities that best suit their operational needs, facilitating flexibility in service delivery. Transactions typically involve direct B2B relationships, where client service teams subscribe to Kaizan’s offerings to enhance their operational efficiency and improve client interactions. Specific pricing details for individual services are structured to accommodate different user requirements, ensuring a tailored approach to client service excellence.In July 2021, Kaizan Limited raised GBP 940,000 from a Seed round led by Jigsaw, which will be utilized to enhance client success teams and advance their AI capabilities. The company aims to develop and launch new products designed to further streamline client service processes, targeting a release in the upcoming quarters. Additionally, Kaizan plans to expand its operations into new markets within Europe and the United States by the end of 2023, focusing on firms seeking to enhance their customer engagement strategies. In May 2026, Kaizan Limited raised GBP 2.5 million in venture funding led by Pembroke VCT. The company will use the funding to build its go-to-market strategy, expand into international markets, and develop its artificial intelligence platform.

## Funding rounds

- Seed, May 11, 2026, $3.4M — Pembroke VCT, Velocity Capital

## Investors

- Pembroke VCT (https://capitalatlas.ai/funds/pembroke-vct) — Seed
- Velocity Capital (https://capitalatlas.ai/funds/velocity-capital) — Seed