# JRNI

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/jrni

- Industry: Internet
- Headquarters: London, UK
- Website: www.jrni.com
- Total disclosed funding: $19M
- Latest round: Series C (Jul 31, 2019)
- Investors on record: 3

## About

JRNI Ltd. is a technology company that provides an In-person Interaction Platform designed to optimize customer engagement through efficient appointment scheduling, queue management, and event management solutions.Founded in 2009 in London, UK, JRNI Ltd. specializes in enhancing customer interactions via its digital platform. The company has successfully completed a total of 6 deals, with the most recent funding round occurring on January 13, 2022, when it raised GBP 4.780 mn in a SERIES C round led by PeakSpan Capital. The current valuation stands at GBP 58.336 mn. The company is co-led by CEOs John Federman and Philip Meer.JRNI offers a comprehensive In-person Interaction Platform designed to enhance customer engagement through seamless appointment scheduling, queue management, and event management. The platform enables organizations to optimize customer journeys by integrating functionalities that facilitate personalized interactions, thereby enhancing customer satisfaction and loyalty. End users of JRNI's services include financial institutions, retail businesses, and educational organizations, which rely on the platform to manage client engagements effectively. The core functionalities allow organizations to attract new customers through one-to-one appointments and manage walk-in traffic efficiently, ensuring that customers have a positive experience without significant wait times. JRNI's solutions are deployed primarily in North America and Europe, serving a diverse clientele from various sectors that require scalable, secure, and tailored customer interaction experiences.In the most recent year, 2023, JRNI generated revenue of GBP 5,704,735 with an EBITDA of GBP 561,875. The company's revenue model includes subscription-based services and partnerships with enterprises looking to enhance their customer engagement strategies.JRNI plans to utilize the funding raised on January 13, 2022, to accelerate product development and expand its sales, marketing, and customer support functions. The company aims to launch new products designed to further enhance its service offerings, while also targeting expansion into new geographic markets to increase its global footprint.

## Funding rounds

- Series C, Jul 31, 2019, $5.8M — PeakSpan Capital, Downing, Somerston Group
- Series C, Apr 18, 2018, $13M — PeakSpan Capital, Downing

## Investors

- PeakSpan Capital (https://capitalatlas.ai/funds/peakspan-capital) — Series C
- Downing (https://capitalatlas.ai/funds/downing) — Series C
- Somerston Group — Series C