# Jeli

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/jeli

- Industry: Software
- Headquarters: San Francisco, US
- Website: www.jeli.io
- Total disclosed funding: $19M
- Latest round: Series A (Sep 28, 2022)
- Investors on record: 4

## About

Jeli, Inc. is a US-based software platform that enhances incident management and operational efficiency, providing tools for organizations to effectively resolve issues and streamline workflows across diverse industries.Founded in 2019 and headquartered in San Francisco, US, Jeli, Inc. specializes in incident management solutions. The company has undergone strategic pivots to refine its product offerings. Nora Jones, the CEO and founder, has a background in technology startups. Jeli has successfully raised a total of USD 15.00 mn, with its latest funding round being Series A, led by Addition. Notable investors include Boldstart Ventures and Harrison Metal Capital. The most recent deal was on November 2, 2023, when PagerDuty, Inc. agreed to acquire Jeli, adding its capabilities to enhance PagerDuty’s Operations Cloud.Jeli, Inc. offers a suite of products focused on incident management, enabling organizations to orchestrate and automate workflows for quick issue resolution. Their tools integrate with existing tech stacks, optimizing operational strategies with AI-driven insights. The customer base spans various sectors including financial services, healthcare, retail, and public services, with a specific focus on North America, Europe, and Asia-Pacific regions, ensuring that clients maintain operational integrity and high service levels.Jeli operates on a subscription-based model, providing tiered pricing plans tailored to client needs. This model allows organizations to select services based on their complexity and operational requirements, covering essential features such as incident management, automation, and AI capabilities. Revenue is generated through direct transactions with clients seeking to enhance their incident management processes.Following the acquisition by PagerDuty, Jeli plans to integrate its capabilities into the PagerDuty Operations Cloud, enhancing enterprise resilience. There are no specific details on upcoming products or services, but the focus will be on leveraging the recent funding to improve existing offerings and expand market reach. Plans for geographic expansion have not been detailed but will likely align with PagerDuty’s established markets.

## Funding rounds

- Series A, Sep 28, 2022, $15M — Harrison Metal, Boldstart Ventures, Heavybit, Addition
- Seed, Dec 7, 2020, $4M — Harrison Metal, Boldstart Ventures, Heavybit

## Investors

- Harrison Metal (https://capitalatlas.ai/funds/harrison-metal) — Seed, Series A
- Boldstart Ventures (https://capitalatlas.ai/funds/boldstart-ventures) — Seed, Series A
- Heavybit (https://capitalatlas.ai/funds/heavybit) — Seed, Series A
- Addition (https://capitalatlas.ai/funds/addition) — Series A