# Inference Solutions

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/inference-solutions

- Industry: Software
- Headquarters: San Francisco, US
- Website: www.inferencesolutions.com
- Total disclosed funding: $12M
- Latest round: Series A (Jun 1, 2018)
- Investors on record: 1

## About

Inference Solutions is a technology company specializing in AI-driven communication and analytics solutions, aimed at optimizing customer interactions across various sectors.Founded in 2005 and headquartered in San Francisco, US, Inference Solutions focuses on enhancing customer engagement through intelligent automation. The company has undergone shifts in strategy to refine its product offerings, which cater to a global market.Inference Solutions offers a suite of advanced communication and analytics tools designed to improve customer interactions. Their products include AI-powered voice and chatbots that enable businesses to automate customer service processes, streamline workflows, and gain insights through data analytics.Inference Solutions generates revenue primarily through subscription-based services, where clients pay for access to its communication and analytics platforms. This includes tiered pricing models tailored to various business needs, ensuring flexibility for both small and large organizations.In May 2020, Inference Solutions raised USD 8 mn in Venture Debt funding led by Espresso Capital. The funding will be directed towards the development of new AI-driven products aimed at enhancing customer engagement. The company is also planning to expand its operations into Europe and Asia-Pacific by 2023, leveraging this investment to support its growth into these new markets.

## Funding rounds

- Series A, Jun 1, 2018, $12M — PeakSpan Capital

## Investors

- PeakSpan Capital (https://capitalatlas.ai/funds/peakspan-capital) — Series A