# Incident

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/incident

- Industry: Software
- Headquarters: Santa Clara, US
- Website: www.incidenttech.com
- Total disclosed funding: $0.8M
- Latest round: Series A (Sep 17, 2013)
- Investors on record: 4

## About

Incident provides innovative technology solutions that enhance operational efficiency and streamline user experiences across various sectors, focusing primarily on healthcare, finance, and retail.Founded in 2009 by Matt Lynch, Incident is headquartered in Santa Clara, US. The company specializes in technology solutions designed to improve operational efficiency. Since its inception, Incident has completed a total of 3 deals, with the latest round being a Seed funding of USD 0.75 mn raised on September 17, 2013, from investors including Archimedes Labs, SV Angel, and Third Kind Venture Capital.Incident specializes in a range of technology solutions aimed at improving operational efficiency and user experiences. Their core products include advanced software platforms for data management, analytics, and automation, primarily catering to businesses in the healthcare, finance, and retail sectors. These solutions address challenges such as data interoperability and customer engagement, facilitating informed decision-making for clients. The company has developed a diverse customer base, which includes mid-sized enterprises to large corporations primarily in North America and Europe, who utilize these products for their digital transformation efforts.Incident generates revenue through a subscription-based model, allowing clients to access its software solutions on a monthly or annual basis. This approach fosters steady cash flow and long-term client relationships, as companies depend on ongoing support and updates. Pricing plans are tiered based on service complexity, aligning costs with client needs. Furthermore, Incident's revenue is supported by partnerships with key industry players, enhancing its distribution and service capabilities.Incident plans to leverage recent funding to accelerate product development and expansion efforts. The company is focusing on designing new products aimed at enhancing user analytics capabilities, with an anticipated launch in late 2023. Additionally, Incident is exploring opportunities to enter new markets, specifically targeting Europe and Asia for expansion by 2024. The recent Seed funding of USD 0.75 mn will be utilized to support these initiatives, including product development and market entry strategies.

## Funding rounds

- Series A, Sep 17, 2013 — SOSV
- Seed, Nov 1, 2011, $0.8M — SV Angel, Archimedes Labs, Third Kind Venture Capital

## Investors

- SV Angel (https://capitalatlas.ai/funds/sv-angel) — Seed
- Archimedes Labs — Seed
- Third Kind Venture Capital (https://capitalatlas.ai/funds/third-kind-venture-capital) — Seed
- SOSV (https://capitalatlas.ai/funds/sosv) — Series A