# Incident.io

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/incident-io

- Industry: IT Security/Cybersecurity
- Headquarters: London, UK
- Website: www.incident.io
- Total disclosed funding: $100M
- Latest round: Series B (Mar 21, 2025)
- Investors on record: 4

## About

Incident.io, based in the UK, specializes in incident management solutions, simplifying on-call scheduling, incident response, and status communication to enhance team efficiency.Founded in 2021, Incident.io is a London-based company that provides incident management solutions for organizations. The founders, Chris Evans, Pete Hamilton, and Stephen Whitworth, have backgrounds in technology and service delivery. The company has successfully raised a total of USD 62 mn, including its most recent SERIES B round of USD 62 mn on April 10, 2025, led by Insight Partners, with participation from Index Ventures and Point Nine Capital.Incident.io offers a comprehensive incident management platform that streamlines on-call scheduling, incident response, and status communication for fast-paced teams. Utilizing artificial intelligence, it optimizes workflows and improves response times while automating routine processes. Features include real-time alerting, context-rich incident tracking, and integration with tools like Slack and Microsoft Teams, targeting organizations from startups to large enterprises across North America and Europe.Incident.io generates revenue through a subscription-based model, offering tiered pricing plans that cater to various organizational needs. Clients engage in annual or monthly subscriptions, granting access to a full suite of products including on-call management and incident response tools. The pricing structure is designed to accommodate the scale and specific requirements of clients, fostering long-term partnerships to enhance communication and operational efficiency.In April 2025, Incident.io plans to utilize its recent SERIES B funding of USD 62 mn to scale engineering teams in London and San Francisco, focusing on expanding its global go-to-market efforts. This includes investments in sales hiring, customer success, and marketing strategies to penetrate new markets and regions, enhancing its service offerings and accessibility.

## Funding rounds

- Series B, Mar 21, 2025, $62M — Index Ventures, Insight Partners, Point Nine
- Series A, Jun 17, 2022, $33M — Index Ventures, Point Nine, Mantis
- Seed, Aug 16, 2021, $4.7M — Index Ventures, Point Nine

## Investors

- Index Ventures (https://capitalatlas.ai/funds/index-ventures) — Seed, Series A, Series B
- Point Nine (https://capitalatlas.ai/funds/point-nine) — Seed, Series A, Series B
- Mantis (https://capitalatlas.ai/funds/mantis) — Series A
- Insight Partners (https://capitalatlas.ai/funds/insight-partners) — Series B