# HQO

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/hqo

- Industry: Software
- Headquarters: Boston, US
- Website: www.hqo.co
- Total disclosed funding: $153M
- Latest round: Series D (Oct 18, 2023)
- Investors on record: 19

## About

HQO, Inc. specializes in enhancing tenant experiences within commercial real estate through innovative digital solutions, focusing on property management and tenant engagement.Founded in 2015 in Boston, US, HQO, Inc. provides a platform aimed at optimizing tenant experiences in physical spaces. The company has secured a total of 8 deals, with the most recent funding round occurring on October 18, 2023. HQO raised USD 50.00 mn in Series D funding led by Koch Equity Development, with participation from Insight Partners, Accomplice, and Related Companies. The total amount raised by the company stands at USD 50.00 mn, and the current company valuation is approximately USD 466.05 mn. Chase Garbarino serves as the CEO and was among the founding team that launched HQO.HqO offers a comprehensive suite of services centered on enhancing the tenant experience in commercial real estate. The company's core product, the HqO REX Platform, integrates various functionalities to optimize the end-user experience within physical spaces. This platform includes features such as Experience Manager (XM), which streamlines property management through a centralized workflow, and provides analytics tools to assess and benchmark property performance. Additionally, HqO's Marketplace connects landlords with a directory of preferred service and amenity partners, enriching the tenant experience with top-tier offerings. HqO serves landlords and property managers across North America, Europe, and Asia, focusing on improving employee engagement and satisfaction in workplaces.HqO generates revenue primarily through a subscription-based model, wherein clients, including landlords and property managers, pay for access to its suite of digital tools and services designed to enhance tenant experience. The pricing structure varies based on specific services utilized, including flagship offerings like the Experience Manager and real estate analytics solutions. Clients engage in transactions that involve annual or monthly subscriptions for the platform's features, alongside partnerships for additional services through the Marketplace. This business model enables consistent revenue flow as clients leverage HqO's technology for operational efficiency and improved tenant engagement.In October 2023, HQO, Inc. raised USD 50.00 mn in Series D funding, which is part of a larger USD 200 mn funding round. The new capital will be utilized to support the company’s targeted mergers and acquisitions (M&A) strategy. HQO plans to launch new products aimed at further enhancing tenant experiences, although specific release dates have not been disclosed. The company is also focused on expanding into new geographic markets, though specific regions have not been identified yet. Overall, the funding will drive growth initiatives aligned with their operational expansion efforts.

## Funding rounds

- Series D, Oct 18, 2023, $50M — Insight Partners, Accomplice, Koch Equity Development, Related Companies
- Series C, Apr 14, 2021, $60M — Insight Partners, DivcoWest, Navitas Capital, Accomplice, Cushman & Wakefield, Inc., Allegion Ventures, JLL Spark, Suffolk Capital, Pagliuca Family Office, PruVen Capital
- Series B, Dec 17, 2019, $34M — Insight Partners, Pritzker Group Venture Capital, Navitas Capital, Accomplice, JLL Spark
- Series A, Dec 14, 2018 — MetaProp, Jamestown
- Seed, Sep 27, 2018, $6.6M — Pritzker Group Venture Capital, DivcoWest, Navitas Capital, Accomplice, Jones Lang LaSalle Inc.
- Seed, Jul 1, 2015, $2M — Boston Seed Capital, Bridge Boys LLC, Accomplice, Fullstack Ventures

## Investors

- Boston Seed Capital (https://capitalatlas.ai/funds/boston-seed-capital) — Seed
- Bridge Boys LLC — Seed
- Accomplice (https://capitalatlas.ai/funds/accomplice) — Seed, Series B, Series C, Series D
- Fullstack Ventures (https://capitalatlas.ai/funds/fullstack-ventures) — Seed
- Pritzker Group Venture Capital (https://capitalatlas.ai/funds/pritzker-group-venture-capital) — Seed, Series B
- DivcoWest — Seed, Series C
- Navitas Capital — Seed, Series B, Series C
- Jones Lang LaSalle Inc. — Seed
- MetaProp (https://capitalatlas.ai/funds/metaprop) — Series A
- Jamestown (https://capitalatlas.ai/funds/jamestown) — Series A
- Insight Partners (https://capitalatlas.ai/funds/insight-partners) — Series B, Series C, Series D
- JLL Spark (https://capitalatlas.ai/funds/jll-spark) — Series B, Series C
- Cushman & Wakefield, Inc. — Series C
- Allegion Ventures (https://capitalatlas.ai/funds/allegion-ventures) — Series C
- Suffolk Capital — Series C
- Pagliuca Family Office (https://capitalatlas.ai/funds/pagliuca-family-office) — Series C
- PruVen Capital (https://capitalatlas.ai/funds/pruven-capital) — Series C
- Koch Equity Development (https://capitalatlas.ai/funds/koch-equity-development) — Series D
- Related Companies — Series D