# HiJiffy

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/hijiffy-s-a

- Industry: Software
- Headquarters: Portugal
- Website: www.hijiffy.com
- Total disclosed funding: $1.2M
- Latest round: Seed (Nov 26, 2020)
- Investors on record: 1

## About

HiJiffy S.A. delivers AI-driven communication solutions for the hospitality sector, enhancing guest interactions and operational efficiency through automation and advanced technology.Established in 2015 in Portugal, HiJiffy S.A. focuses on automating guest communications for hotels and hospitality providers. The company was co-founded by José Mendonça, Pedro Gonçalves, and Tiago Araújo, who currently serves as CEO. HiJiffy has secured a total of EUR 2.5 mn in funding across 4 deals, with the most recent funding round being a Grant of EUR 1.3 mn from the European Commission on June 21, 2023. The firm operates from its headquarters in Portugal.HiJiffy specializes in providing AI-driven communication solutions tailored specifically for the hospitality industry. Their core product, the Aplysia 3 chatbot, automates guest interactions across various platforms, addressing over 85% of guest queries instantaneously. The technology supports over 2,100 hotels, resorts, and hostels, primarily located in Europe, North America, and Latin America, facilitating smoother guest journeys from booking to check-out.HiJiffy generates revenue through a subscription-based model for its AI communication solutions. Clients typically engage in contracts for access to the HiJiffy Console and the Aplysia 3 chatbot, with pricing plans designed to accommodate different operational sizes and needs. Key products like the AI Booking Assistant and Virtual Concierge significantly contribute to the company's revenue streams by enhancing guest service management.Following the EUR 1.3 mn grant funding received from the European Commission in June 2023, HiJiffy aims to expand its team and launch a new product. The company plans to further penetrate existing markets and explore new regions within the hospitality sector, focusing on enhancing its service offerings and operational capabilities.

## Funding rounds

- Seed, Nov 26, 2020, $1.2M — Portugal Ventures

## Investors

- Portugal Ventures (https://capitalatlas.ai/funds/portugal-ventures) — Seed
