# HI PLATFORM

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/hi-platform

- Industry: Software
- Headquarters: Sao Paulo, Brazil
- Website: www.hiplatform.com
- Latest round: Series A (Sep 4, 2017)
- Investors on record: 1

## About

Hi Platform is a technology company that specializes in customer engagement solutions, leveraging advanced conversational AI to improve sales performance and enhance customer service interactions.Founded in 2017 and headquartered in Sao Paulo, Brazil, Hi Platform provides a platform designed to optimize customer support and sales processes. The company has undergone strategic development since its inception, focusing on enhancing its service offerings. The founders include Alexandre Bernardoni, Marcelo Pugliesi, Mauricio Brentano, and Ricardo Heidorn, with Marcelo Pugliesi currently serving as CEO. Hi Platform has raised a total of BRL 35 million in SERIES A funding, led by XMS Capital Partners, as of September 30, 2021.Hi Platform offers a comprehensive suite of services designed to enhance customer engagement and sales performance through its advanced conversational AI solutions. Central to its offerings is an integrated platform that combines marketing, sales, and customer loyalty tools, enabling businesses to streamline their operations and improve efficiency throughout the customer journey. By leveraging generative AI, Hi Platform transforms customer interactions into actionable insights, allowing for personalized communication and automated responses via channels such as WhatsApp. The platform primarily targets businesses seeking to optimize their customer support and sales processes, facilitating smoother purchase experiences and lead generation. Hi Platform serves a diverse clientele, including small and medium enterprises across various sectors in multiple geographical markets, with a significant presence in Latin America.Hi Platform generated revenue of BRL 1,740,866.40 in 2021, with an EBITDA of -BRL 1,485,194.40 for the same year. The company operates on a subscription-based model, offering clients access to its suite of tools and services tailored to their operational needs. The revenue structure focuses on B2B partnerships, enabling efficient customer communication and sales strategies through its advanced capabilities.In September 2021, Hi Platform raised BRL 35 million in SERIES A funding, led by XMS Capital Partners. The funds will be utilized to accelerate the company's growth, invest in innovation for its platform, and support future acquisitions expected to occur within the next two years.

## Funding rounds

- Series A, Sep 4, 2017 — CVentures

## Investors

- CVentures — Series A