# Gupshup

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/gupshup

- Industry: Software
- Headquarters: San Francisco, US
- Website: www.gupshup.io
- Total disclosed funding: $385M
- Latest round: Series F (Jul 28, 2021)
- Investors on record: 13

## About

Founded in 2004 and based in California, US, Webaroo Inc., trading under the name Gupshup, operates as a conversational messaging platform that provides SMS, email, Voice, USSD, IP messaging, and chatbot development to banking, retail, and e-commerce companies. Kotak Mahindra Bank, IndusInd Bank, HDFC Bank, Ola, Zomato, and Flipkart are some of GupShup's customers. The company operates in in US, India, UK, Mexico, Brazil and Columbia. The company was co-founded by CEO Beerud Sheth and Chairman of Board Rakesh Mathur. In July 2025, Gupshup Inc. raised approximately USD 60 million in venture debt and equity funding from EvolutionX Debt Capital and Globespan Capital Partners. The services offered by GupShup include messaging APIs, a bot platform, bot building technologies, a scripting engine, a multichannel inbox, and conversational interactions. GupShup provides an Application Programming Interface (API) for more than 30 channels such as WhatsApp, Instagram, Twitter, Skype, GupShup IP (GIP), SMS and others which allows businesses and customers to exchange commerce, marketing and support messages across more than 225 countries. The company’s Messaging API allows customers to track their purchases and deliveries; receive updates on flight rescheduling, priority seating, meal add-ons and travel insurance; receive One Time Password (OTP) to connect to cab drivers securely. The company also provides conversational marketing by sending transaction alerts, targeted promotions, personal and broadcast messages to customers. GupShup’s automated catalogue management provides retail businesses an interactive digital store and enables customers to place orders and make payments digitally. The company enables contactless dining in restaurants by using a digital menu for food ordering and e-wallets for payments. The company also provides solutions such as appointment booking, customer support and bot building services. In 2020, the company generated USD 150 million annual revenue run rate. Gupshup Inc. will use the July 2025 funding to expand its Conversational AI and messaging platform and accelerate go-to-market initiatives across high-growth markets, including India, the Middle East, Latin America, and Africa.

## Funding rounds

- Series F, Jul 28, 2021, $240M — Fidelity Investments, Tiger Global Management, Neuberger Berman, Malabar Investments, Harbor Spring Capital, Think Investments, White Oak
- Series F, Mar 22, 2021, $100M — Tiger Global Management
- Series E, Aug 30, 2011, $10M — CRV, Globespan Capital Partners, Helion Venture Partners, Tenaya Capital
- Series D, Jan 11, 2010, $12M — CRV, Globespan Capital Partners, Helion Venture Partners
- Series C, Jun 6, 2008, $10M — CRV, Helion Venture Partners
- Series A, Dec 27, 2006, $1.5M — Aspenwood Ventures
- Series B, Dec 21, 2006, $10M — Cambrian Ventures
- Series A, Jun 1, 2004, $1.1M — Cambrian Ventures

## Investors

- Cambrian Ventures — Series A, Series B
- Aspenwood Ventures (https://capitalatlas.ai/funds/aspenwood-ventures) — Series A
- CRV (https://capitalatlas.ai/funds/crv) — Series C, Series D, Series E
- Helion Venture Partners (https://capitalatlas.ai/funds/helion-venture-partners) — Series C, Series D, Series E
- Globespan Capital Partners (https://capitalatlas.ai/funds/globespan-capital-partners) — Series D, Series E
- Tenaya Capital (https://capitalatlas.ai/funds/tenaya-capital) — Series E
- Tiger Global Management (https://capitalatlas.ai/funds/tiger-global-management) — Series F
- Fidelity Investments (https://capitalatlas.ai/funds/fidelity-investments) — Series F
- Neuberger Berman (https://capitalatlas.ai/funds/neuberger-berman) — Series F
- Malabar Investments — Series F
- Harbor Spring Capital — Series F
- Think Investments — Series F
- White Oak (https://capitalatlas.ai/funds/white-oak) — Series F