# Gridspace

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/gridspace

- Industry: Software
- Headquarters: San Francisco, US
- Website: www.gridspace.com
- Latest round: Seed (Jul 2, 2014)
- Investors on record: 1

## About

Gridspace, Inc. develops advanced conversational AI solutions that enhance voice interactions within contact centers, enabling effective customer support and operational efficiency.Founded in 2012 by Anthony Scodary, Evan Macmillan, and Nico Benitez, Gridspace, Inc. is headquartered in San Francisco, US. The company focuses on providing AI-driven voice technology and has made 5 deals since inception, with its latest funding round being a Seed round in which they raised USD 0.25 mn led by Wells Fargo Startup Accelerator on July 12, 2017.Gridspace specializes in advanced conversational AI solutions, primarily through its flagship products, Gridspace Grace and Gridspace Sift. These offerings are designed to enhance voice interactions in contact centers by providing reliable, task-oriented voice agents capable of handling complex queries across various applications such as appointments, eligibility verification, payments, surveys, lead engagement, and inbound triage. The technology incorporates serverless voice agents, voice simulators, and voice insights, which facilitate improved customer experience by ensuring high engagement rates and operational efficiency. Gridspace serves a diverse client base that includes contact centers, service providers, and enterprise AI teams across multiple industries, notably healthcare, insurance, and financial services. The company’s products are utilized globally, with notable deployments in North America and Europe, catering to enterprises that require robust voice technology to manage high volumes of customer interactions.Gridspace generates revenue through a subscription-based model, charging clients based on the volume of service usage, specifically measured in call minutes. The company offers flexible pricing plans that cater to varying needs, allowing clients to scale their operations according to demand. For example, enterprises using Gridspace Grace might subscribe for a monthly plan that includes a set number of call minutes, with additional charges for excess usage beyond the allotted amount. This transactional structure enables Gridspace to establish long-term partnerships with organizations that require reliable voice solutions, fostering a business-to-business (B2B) framework. The revenue model is designed to accommodate organizations of different sizes, from large-scale enterprises with complex compliance needs to smaller contact centers seeking efficient, cost-effective voice solutions.Gridspace is focused on developing new products to enhance its AI capabilities, although specific product launch timelines are not currently available. The company is also looking to expand its market reach, particularly targeting additional sectors within North America and Europe by 2025. Recent funding from the Seed round will be utilized to support these initiatives, particularly in product development and market expansion strategies.

## Funding rounds

- Seed, Jul 2, 2014 — Rothenberg Ventures

## Investors

- Rothenberg Ventures (https://capitalatlas.ai/funds/rothenberg-ventures) — Seed