# Goodcall AI

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/goodcall-ai

- Industry: Software
- Headquarters: Cupertino, US
- Website: www.goodcall.com
- Total disclosed funding: $4M
- Latest round: Seed (Sep 2, 2021)
- Investors on record: 5

## About

Goodcall AI, Inc. is a technology company specializing in AI-driven phone agent solutions that enhance customer service and streamline appointment scheduling for businesses across various industries.Founded by Bob S, Goodcall AI, Inc. operates out of Cupertino, US, focusing on developing AI solutions for customer interaction. The company successfully raised USD 4.00 mn in Seed funding on September 2, 2021, led by Neo Ventures, with participation from Foothill Ventures, Merus Capital, Verissimo Ventures, Xoogler.co, and individual investors. Bob S has a history in tech entrepreneurship, contributing to the company's innovative direction.Goodcall specializes in providing AI-driven phone agent solutions designed to enhance customer service and streamline appointment scheduling for various businesses. Their primary offering, the Agentic Voice AI, allows users to deploy custom phone agents capable of handling inbound sales and customer service requests effectively. The solutions require minimal setup time, enabling businesses to integrate AI capabilities into their operations without needing an engineering team. Goodcall serves a diverse clientele, including solopreneurs and publicly traded companies across industries such as healthcare, retail, logistics, and more. Their products are particularly tailored for markets in North America and Europe, focusing on enhancing the efficiency of customer interactions while minimizing manual processes such as data entry and appointment scheduling.Goodcall's revenue model is built around subscription services for their AI phone agents, enabling businesses to leverage technology for automation in customer interactions. Clients typically engage in a subscription arrangement where they pay a recurring fee, granting them access to the platform’s features, including call analytics, customizable workflows, and integrations with CRM systems. The pricing structure is designed to cater to various company sizes, from small businesses to large enterprises, allowing for scalability based on user needs. Transactions often involve setup fees associated with launching the AI systems and ongoing monthly costs tied to the volume of calls handled or specific features utilized. The company's flagship product is the Agentic Voice AI, which directly addresses the need for efficient customer service management in today's fast-paced business environment.In September 2021, Goodcall AI, Inc. raised USD 4.00 mn in Seed funding, which will be utilized to expand its offerings and enhance product development. The company plans to continue providing its free service while hiring additional engineers to support ongoing innovation. Future growth will include introducing new features within the Agentic Voice AI platform, with specific timelines for new product launches under consideration. Goodcall aims to expand its presence in both North American and European markets, specifically targeting sectors that require advanced customer service automation solutions.

## Funding rounds

- Seed, Sep 2, 2021, $4M — Merus Capital, Foothill Ventures, Neo Ventures, Xoogler.co, Verissimo Ventures

## Investors

- Merus Capital — Seed
- Foothill Ventures (https://capitalatlas.ai/funds/foothill-ventures) — Seed
- Neo Ventures — Seed
- Xoogler.co — Seed
- Verissimo Ventures (https://capitalatlas.ai/funds/verissimo-ventures) — Seed