# FireHydrant

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/firehydrant

- Industry: Software
- Headquarters: New York, US
- Website: www.firehydrant.io
- Total disclosed funding: $33M
- Latest round: Series B (Aug 10, 2021)
- Investors on record: 4

## About

FireHydrant, Inc. is a US-based company that provides an incident management platform, aimed at enhancing the response capabilities of technical teams during incidents, thereby improving operational efficiency.Founded in 2018 in New York, US, FireHydrant, Inc. specializes in incident management solutions. The company, headed by CEO Robert Ross, has raised a total of USD 23.00 mn in Series B funding as of August 2021, led by Harmony Partners with participation from Salesforce Ventures, Menlo Ventures, and Work-Bench. This funding round represents the entirety of their total raised amount, which stands at USD 23.00 mn. The company has successfully completed four deals since its inception.FireHydrant offers a comprehensive incident management platform designed to enhance the efficiency and effectiveness of teams dealing with technical incidents. The core functionalities include automated runbooks, on-call and alerting systems, a service catalog for visibility into service ownership and dependencies, and AI-enriched insights for retrospectives and analytics. These features facilitate faster incident resolution, with capabilities to streamline workflows and enhance collaboration via popular tools like Slack and Microsoft Teams. FireHydrant serves a diverse client base, including tech companies and organizations requiring robust incident management solutions, across various geographical markets including North America and Europe. The platform is aimed at engineering teams who need to respond rapidly to incidents, thereby improving overall reliability and performance.FireHydrant generates revenue primarily through subscription-based models tailored for organizations requiring incident management solutions. Clients typically engage with FireHydrant under various pricing plans that cater to different team sizes and operational needs. These plans encompass a range of services, from alerting and on-call functionalities to advanced analytics and automation features. Specific pricing structures are associated with the depth and breadth of products utilized, allowing organizations to select options that align with their operational requirements. This direct-to-business transaction model facilitates ongoing partnerships as clients integrate FireHydrant's offerings into their workflows, promoting consistent revenue generation through multi-year commitments and renewals.In August 2021, FireHydrant, Inc. raised USD 23.00 mn in Series B funding, which will be utilized to accelerate product R&D, customer acquisition, and international growth. The company aims to develop new products targeting enhanced incident management capabilities, with plans for releases in the coming year. FireHydrant is also focused on expanding its presence in international markets, particularly in Europe and Asia, by the end of 2022.

## Funding rounds

- Series B, Aug 10, 2021, $23M — Menlo Ventures, Harmony Partners, Work-Bench, Salesforce Ventures
- Series A, Feb 28, 2020, $8M — Menlo Ventures, Work-Bench
- Seed, Apr 2, 2019, $1.5M — Work-Bench

## Investors

- Work-Bench — Seed, Series A, Series B
- Menlo Ventures (https://capitalatlas.ai/funds/menlo-ventures) — Series A, Series B
- Harmony Partners (https://capitalatlas.ai/funds/harmony-partners) — Series B
- Salesforce Ventures (https://capitalatlas.ai/funds/salesforce-ventures) — Series B