# Exceed.AI

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/exceed-ai

- Industry: Software
- Headquarters: Sunnyvale, US
- Website: www.exceed.ai
- Total disclosed funding: $5.5M
- Latest round: Seed (Dec 8, 2020)
- Investors on record: 2

## About

Exceed.AI is a technology company specializing in AI-driven solutions aimed at enhancing customer engagement and optimizing sales processes through advanced conversational AI.Founded in 2016 and headquartered in Sunnyvale, US, Exceed.AI provides AI solutions to automate customer interactions. The company has completed three deals, with the most recent funding round being a Seed round in October 2021, raising USD 4.00 mn from Glilot Capital Partners and Shenzhen Capital Group. Ilan Kasan serves as both CEO and founder, bringing significant experience to the firm.Exceed.ai specializes in providing AI-driven solutions aimed at enhancing customer engagement and streamlining sales processes. Their core product offerings include an advanced conversational AI platform designed to automate and optimize interactions between businesses and their customers. This platform leverages natural language processing to facilitate lead generation, nurture prospects, and manage follow-up communications, catering primarily to sales and marketing teams. The end use cases for these services focus on improving efficiency in customer acquisition and retention, allowing businesses to scale their operations effectively. Exceed.ai serves a diverse client base across various industries, including technology, e-commerce, and healthcare, with notable market penetration in North America and Europe.Exceed.ai generates revenue through a subscription-based model, enabling businesses to access its conversational AI platform on a recurring basis. Transactions typically occur through direct engagements with clients who subscribe to tailored service packages based on their specific needs. Pricing structures are designed to accommodate different tiers of service, ensuring that enterprises of varying sizes can utilize Exceed.ai’s offerings. The flagship product, which is integral to their revenue model, is centered around automating customer interactions, with clients often committing to annual subscriptions that include various features and support options. This framework allows Exceed.ai to maintain a steady revenue stream while fostering long-term partnerships with its clients.In October 2021, Genesys Telecommunications Laboratories, Inc. agreed to acquire Exceed.AI Ltd. from Glilot Capital Partners and Shenzhen Capital Group, although financial terms were not disclosed. This acquisition aims to support Genesys' growth by integrating Exceed's solutions. The company is expected to leverage this partnership to enhance product offerings and potentially expand into new markets.

## Funding rounds

- Seed, Dec 8, 2020, $4M — Glilot Capital Partners, Shenzhen Capital Real Estate Fund
- Seed, Feb 13, 2017, $1.5M — Glilot Capital Partners

## Investors

- Glilot Capital Partners (https://capitalatlas.ai/funds/glilot-capital-partners) — Seed
- Shenzhen Capital Real Estate Fund (https://capitalatlas.ai/funds/shenzhen-capital-real-estate-fund) — Seed