# Empathetics

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/empathetics

- Industry: Education/Training
- Headquarters: Boston, US
- Website: www.empathetics.com
- Total disclosed funding: $1.5M
- Latest round: Series A (Apr 27, 2015)
- Investors on record: 2

## About

Empathetics, Inc. is a Boston-based company focused on reducing employee turnover in healthcare by fostering meaningful workplace connections through neuroscience-driven insights.Empathetics, Inc. was founded in 2011 by Dr. Helen Riess and operates in Boston, US. The company specializes in a workforce retention system designed to improve employee morale and patient experiences within healthcare organizations. In April 2015, Empathetics raised USD 1.5 mn in Series A financing led by GDN HOLDINGS, with Key Venture Partners also participating. This funding represents the total amount raised to date, following a single deal since its inception.Empathetics, Inc. primarily offers a workforce retention system designed to address employee turnover in the healthcare sector by enhancing connection and meaning in the workplace. Their core product leverages insights from neuroscience to identify and repair broken connections among staff, ultimately fostering a more empathetic work culture. The system aims to tackle key challenges faced by healthcare organizations, such as maintaining staff morale and improving patient experiences. Empathetics focuses on delivering measurable improvements within months, rather than years, making it an appealing solution for institutions struggling with high turnover rates. Their client base includes healthcare organizations across various geographical markets, particularly in North America and Europe, where the need for improved retention strategies is critical.Empathetics generates revenue through a subscription-based model for their workforce retention system, which allows healthcare organizations to implement their proprietary solutions effectively. Clients typically engage in a multi-year subscription, which includes access to training modules, continuous support, and updates on best practices in employee engagement. Pricing plans are structured to accommodate the specific needs of different organizations, reflecting the scale and scope of their workforce. The company's flagship offering, known as the Empathy Effect, is central to its revenue model, aiming to significantly reduce turnover and communication breakdowns within organizations. Through partnerships and direct client engagements, Empathetics establishes long-term relationships that are instrumental in driving sustained financial performance.Following the Series A financing in April 2015, Empathetics plans to utilize the raised USD 1.5 mn to further develop and enhance their workforce retention system. The company aims to expand its offerings with new products focused on training and employee engagement by the end of 2025. Additionally, Empathetics is targeting expansion into new markets, specifically in Asia and Australia, which are projected to begin in 2026.

## Funding rounds

- Series A, Apr 27, 2015, $1.5M — Key Venture Partners, GDN HOLDINGS

## Investors

- Key Venture Partners (https://capitalatlas.ai/funds/key-venture-partners) — Series A
- GDN HOLDINGS — Series A