# Emotion Tech

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/emotion-tech

- Industry: Software
- Headquarters: Tokyo, Japan
- Website: www.emotion-tech.co.jp/
- Total disclosed funding: $4.6M
- Latest round: Series D (May 30, 2023)
- Investors on record: 3

## About

Emotion Tech Inc. is a Tokyo-based company specializing in emotional data analysis technologies that enhance decision-making in business environments. Their innovative services aim to optimize customer and employee experiences through advanced analytical tools.Founded in 2013, Emotion Tech Inc. is focused on emotional data analysis to improve business decision-making. The company has evolved its strategies to include a wider range of services while maintaining its headquarters in Tokyo, Japan. The founders include Franck Liguori and Guilhem Peres, with Yoshimitsu Imanishi serving as the CEO. As of May 30, 2023, Emotion Tech Inc. raised JPY 580 million in a Series D funding round from investors Femto Partners Inc. and Plaid, Inc., bringing its total amount raised to JPY 580 million and current company valuation to JPY 4,211.881 mn.Emotion Tech Inc. specializes in emotional data analysis technologies, offering core services such as Customer Experience (CX) Management Services, Employee Experience (EX) Management Services, and Text AI Analysis Services. Their CX Management Services enhance customer satisfaction by accurately capturing and analyzing customer desires and needs. The EX Management Services aim to bolster employee engagement by addressing key workplace challenges. The company utilizes a vast dataset of over 700 million emotional data points to provide actionable insights across various sectors, including retail, finance, IT, and public institutions, serving clients predominantly in Japan and expanding internationally with notable clients like Seven & I Holdings and Monogatari Corporation.Emotion Tech Inc. generates revenue through a subscription-based model and professional consulting engagements. Clients typically subscribe annually to access the CX and EX Management platforms, which facilitate continuous analysis of customer and employee experiences. Additionally, the company collaborates with clients through professional services to identify challenges and implement improvements. The pricing structure is customized based on client needs, offering tailored service packages that include flagship products such as the EmotionTech CX and EX frameworks and advanced text analysis tools. This model supports diverse B2B relationships and enables various industries to leverage emotional data effectively.In May 2023, Emotion Tech Inc. secured JPY 580 million in Series D funding, which will be directed toward system development, product enhancement, and improvements in experience management solutions. As part of its growth strategy, the company plans to launch new products that address emerging market needs and expand its presence in new geographic regions by targeting markets in Asia and North America by 2025. The recent funding aims to support these ambitious initiatives and position Emotion Tech as a key player in the emotional data analysis sector.

## Funding rounds

- Series D, May 30, 2023, $4.1M — Femto Partners Inc., Plaid, Inc.
- Seed, May 19, 2014, $0.5M — STRIVE

## Investors

- STRIVE (https://capitalatlas.ai/funds/strive) — Seed
- Femto Partners Inc. — Series D
- Plaid, Inc. — Series D