# EdgeTier

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/edgetier

- Industry: Software
- Headquarters: Dublin, Ireland
- Website: www.edgetier.com
- Total disclosed funding: $8.3M
- Latest round: Series A (May 17, 2023)
- Investors on record: 4

## About

EdgeTier, based in Dublin, Ireland, offers innovative conversational intelligence solutions to streamline customer service operations and enhance efficiency through advanced real-time analysis.Founded in 2015, EdgeTier specializes in conversational intelligence, helping businesses optimize customer interactions. The founders include Bart Lehane, Ciarán Tobin, and Shane Lynn. The company raised EUR 6.10 mn in Series A funding on May 17, 2023, led by Smedvig Capital with participation from ACT Venture Capital and Episode 1 Ventures. Their total funding raised amounts to EUR 6.10 mn, and the current company valuation is EUR 28.35 mn.EdgeTier provides a suite of advanced conversational intelligence tools, including EdgeTier Sonar for anomaly detection, EdgeTier Index for AI-driven customer interaction analysis, EdgeTier Coach for quality assurance, and EdgeTier Assist for automating repetitive tasks. These solutions cater to clients in various industries such as retail, travel, iGaming, and utilities, supporting customer service teams of 25 to 250 agents across Europe and the Americas.In 2022, EdgeTier reported zero revenue, following a subscription-based model that allows clients access to its conversational intelligence services. Transactions are primarily structured as B2B partnerships through annual or multi-year contracts, ensuring clients benefit from ongoing updates and tailored solutions.Following the recent funding round on May 17, 2023, which raised EUR 6.10 mn, EdgeTier plans to expand its workforce to support growth initiatives. The company aims to release new products designed to enhance its service offerings and will target new markets for expansion, although specific details on these markets and product timelines have not yet been disclosed.

## Funding rounds

- Series A, May 17, 2023, $6.6M — ACT Venture Capital, Smedvig Capital, Episode 1 Ventures
- Seed, May 8, 2019, $1.7M — ACT Venture Capital, Enterprise Ireland, Episode 1 Ventures

## Investors

- ACT Venture Capital (https://capitalatlas.ai/funds/act-venture-capital) — Seed, Series A
- Enterprise Ireland (https://capitalatlas.ai/funds/enterprise-ireland) — Seed
- Episode 1 Ventures (https://capitalatlas.ai/funds/episode-1-ventures) — Seed, Series A
- Smedvig Capital (https://capitalatlas.ai/funds/smedvig-capital) — Series A