# Deskpro

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/deskpro

- Industry: Software
- Headquarters: Austin, US
- Website: www.deskpro.com
- Total disclosed funding: $25M
- Latest round: Series A (Jun 25, 2024)
- Investors on record: 1

## About

Established in 2002 and based in Texas, US, Deskpro Ltd. operates as a provider of customer relationship software platform that enables its users to automate communication between vendors and clients. In June 2024, Elsewhere Partners led a USD 25 million series A funding for Deskpro Ltd. As of 2024, the company is headed by its CEO Brad Murdoch.

The company offers help desk software designed to facilitate multi-channel support, automation of workflows, and comprehensive reporting capabilities. Deskpro's software features include unified management of customer interactions across various channels, ensuring a cohesive support experience. Additionally, it also provides automation tools to streamline workflows through AI-powered automation, reducing response times and enhancing productivity. Moreover, it also provides enterprise-grade security that includes comprehensive data protection compliant with ISO 27001, GDPR, and SOC 2 Type II standards, ensuring security for sensitive information.

Deskpro Inc. generates revenue through subscription-based services for its Cloud and On-Premise solutions. The firm charges USD 29 per agent/month for the Team Plan, USD 59 per agent/month for the Professional Plan, and 99 per agent/month for the Enterprise Plan.

## Funding rounds

- Series A, Jun 25, 2024, $25M — Elsewhere Partners

## Investors

- Elsewhere Partners (https://capitalatlas.ai/funds/elsewhere-partners) — Series A