# DeepCoding

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/deepcoding

- Industry: Software
- Headquarters: Tel Aviv, Israel
- Website: www.swish.ai
- Total disclosed funding: $13M
- Latest round: Series A (Nov 18, 2021)
- Investors on record: 5

## About

DeepCoding Ltd. specializes in performance intelligence solutions that enhance IT operations by shifting from reactive management to proactive incident prevention through innovative AI-driven tools and intelligent agents.Founded in 2017 and headquartered in Tel Aviv, Israel, DeepCoding Ltd. redefines IT service management. The company undertook a significant pivot by focusing on performance intelligence solutions to improve IT operations. Arnon Yaffe and Sebastien Adjiman, the founders, have previously been involved in other technology ventures. In November 2021, DeepCoding Ltd. raised USD 13 mn in SERIES A funding led by Dell Technologies Capital, with participation from Samsung NEXT Ventures, Skywell Capital, Axess Ventures, and StageOne Ventures, totaling USD 13 mn raised since inception.Swish.ai offers a comprehensive performance intelligence solution that redefines IT operations by transitioning from reactive ticket management to proactive incident prevention. Central to their offerings is a suite of intelligent agents, including Self-Service, Automation, Orchestration, and Major Incident Detection, which work in tandem to enhance operational efficiency and streamline workflows. These tools leverage Agentic AI to provide real-time insights, helping organizations cut costs, prevent service level agreement breaches, and identify irregular patterns in their IT operations. Swish.ai’s solutions are particularly beneficial for CIOs and executives aiming to obtain strategic overviews and pinpoint areas for operational focus. Their products cater to a diverse client base across various industries, primarily serving enterprise-level clients in North America and Europe, allowing them to optimize their IT service management processes effectively.Swish.ai generates revenue primarily through subscription-based models, providing clients with access to their suite of performance intelligence tools. Clients engage in annual contracts that encompass various service levels, with the potential for add-ons based on specific operational needs or additional features. The pricing structure typically aligns with the size of the organization and the complexity of the IT service management requirements, enabling scalability as clients’ needs evolve. Flagship products, such as the Self-Serve AI Agent and Major Incident Detection AI Agent, form the cornerstone of their offerings, facilitating faster resolutions and improved customer satisfaction metrics. This transactional framework fosters long-term partnerships, as organizations benefit from continuous updates and enhancements to the platform, ensuring that they remain at the forefront of IT operational excellence.DeepCoding Ltd. plans to utilize the USD 13 mn raised in their most recent funding round to expand their proprietary technology and develop new products aimed at enhancing their performance intelligence solutions. The company is focusing on entering additional markets in North America and Europe by the end of 2023, aiming to broaden its client base and increase market penetration. With ongoing investments in technology development, DeepCoding Ltd. is committed to driving innovation and improving its product offerings to meet the evolving needs of clients.

## Funding rounds

- Series A, Nov 18, 2021, $13M — StageOne Ventures, Samsung NEXT Ventures, Dell Technologies Capital, Axess Ventures, Skywell Capital

## Investors

- StageOne Ventures (https://capitalatlas.ai/funds/stageone-ventures) — Series A
- Samsung NEXT Ventures (https://capitalatlas.ai/funds/samsung-next-ventures) — Series A
- Dell Technologies Capital (https://capitalatlas.ai/funds/dell-technologies-capital) — Series A
- Axess Ventures — Series A
- Skywell Capital (https://capitalatlas.ai/funds/skywell-capital) — Series A