# Curious Thing

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/curious-thing-pty

- Industry: Software
- Headquarters: Sydney, Australia
- Website: www.curiousthing.io
- Total disclosed funding: $4.8M
- Latest round: Series B (Mar 21, 2022)
- Investors on record: 7

## About

Curious Thing Pty Ltd. is a Sydney-based company specializing in voice AI technology that streamlines customer interactions for businesses, enhancing engagement through advanced automation and support solutions.Founded in 2018 in Sydney, Australia, Curious Thing Pty Ltd. develops voice AI solutions for customer service optimization. The company was co-founded by David Mckeague, Han Xu, and Sam Z, with Sam Z currently serving as CEO. In March 2022, the firm raised AUD 4.90 million in Series B funding led by Hawkstone, with participation from Black Sheep Capital, January Capital, and other investors. This investment brought the total amount raised to AUD 4.90 million and the current company valuation to AUD 37.975 million.Curious Thing AI specializes in advanced voice AI technology designed for businesses to handle both inbound and outbound customer interactions. Their core offerings include customizable voice AI agents that assist with answering frequently asked questions, capturing lead details, booking appointments, and providing 24/7 support. These AI agents are equipped to manage a vast array of tasks such as following up on missing documents, processing payments, and engaging with customers in multiple languages, ensuring that businesses can operate seamlessly across different time zones and linguistic barriers. The technology has demonstrated adaptability across various sectors, serving a wide range of clients, including fintech companies, nonprofit organizations, and customer service departments in Australia and potentially other international markets. The AI solutions are deployed quickly and designed to enhance operational efficiency, effectively becoming integral team members to support growing businesses.Curious Thing AI’s revenue model is structured around subscriptions and partnerships with businesses seeking to enhance their customer engagement capabilities through AI-driven solutions. Clients typically enter into agreements to utilize the voice AI agents on a subscription basis, allowing them to scale their customer service operations according to fluctuating needs. This engagement includes tailored solutions such as their flagship products, Lucy and Alex, which address inbound inquiries and lead qualification, respectively. The financial transactions between Curious Thing AI and its clients are predicated on these subscription agreements, which provide businesses with the flexibility to expand services without the necessity of increasing headcount. This model effectively supports various sectors by enabling companies to offer consistent, high-quality customer service around the clock.In March 2022, Curious Thing Pty Ltd. raised AUD 4.89 million in Series B funding led by new investor Hawkstone, with participation from other new investors Black Sheep Capital and January Capital, as well as returning investors. The company plans to use the funds to grow its presence in the fintech and healthtech sectors, focusing on expanding into Southeast Asia and the US markets. This strategic move aims to enhance their product offerings and operational capabilities, facilitating further innovation and market penetration.

## Funding rounds

- Series B, Mar 21, 2022, $3.7M — Reinventure, Black Sheep Capital, Qualgro, January Capital, Hawkstone, Yakisoba Capital Pty Ltd, Imprint Capital Partners
- Seed, Dec 17, 2018, $1.1M — Reinventure, Qualgro

## Investors

- Reinventure (https://capitalatlas.ai/funds/reinventure) — Seed, Series B
- Qualgro (https://capitalatlas.ai/funds/qualgro) — Seed, Series B
- Black Sheep Capital (https://capitalatlas.ai/funds/black-sheep-capital) — Series B
- January Capital (https://capitalatlas.ai/funds/january-capital) — Series B
- Hawkstone (https://capitalatlas.ai/funds/hawkstone) — Series B
- Yakisoba Capital Pty Ltd — Series B
- Imprint Capital Partners — Series B