# Crisis Text Line

Startup profile on Capital Atlas: https://capitalatlas.ai/startups/crisis-text-line

- Industry: Internet
- Headquarters: New York, US
- Website: www.crisistextline.org
- Total disclosed funding: $24M
- Latest round: Series B (Jun 15, 2016)
- Investors on record: 2

## About

Crisis Text Line is a non-profit organization providing free, 24/7 text-based mental health support and crisis intervention for individuals experiencing emotional distress through a secure digital platform. Crisis Text Line was founded in 2012 in New York, US, to offer immediate mental health support via text for individuals in crisis. In September 2025, Crisis Text Line, a portfolio company of Knight Enterprise Fund, Omidyar Network and Ballmer Group, acquired Aqui Estoy for an undisclosed amount. The acquisition enables Crisis Text Line to expand its mental health support to 20 Spanish-speaking countries and reach more young users. Dena Trujillo is the CEO, leading the company in its mission to deliver crisis intervention services. Crisis Text Line offers free, confidential, 24/7 text-based mental health support and crisis intervention through a secure platform. Users in the United States and Puerto Rico can connect with trained volunteer Crisis Counselors by texting 'HOME' to 741741. CTL primarily serves individuals experiencing emotional distress, including anxiety, depression, and suicidal thoughts. Additionally, CTL has international affiliates in Canada, the United Kingdom, and Ireland, expanding its reach to support those in crisis globally. Crisis Text Line sustains its operations through public and private partnerships, funded by donations and grants, ensuring its services remain free for users. Revenue is generated through collaborations with various mental health initiatives, allowing CTL to provide crisis intervention without charging fees for text messaging support. In September 2025, Crisis Text Line, a portfolio company of Knight Enterprise Fund, Omidyar Network and Ballmer Group, acquired Aqui Estoy for an undisclosed amount. The acquisition enables Crisis Text Line to expand its mental health support to 20 Spanish-speaking countries and reach more young users. The organization is focused on developing new products aimed at improving mental health support, with the intention of launching these initiatives within the next few years. Furthermore, CTL aims to increase its presence in more regions beyond the U.S., furthering its mission to provide accessible mental health support to a broader audience.

## Funding rounds

- Series B, Jun 15, 2016, $24M — Omidyar Network, Ballmer Group

## Investors

- Omidyar Network (https://capitalatlas.ai/funds/omidyar-network) — Series B
- Ballmer Group — Series B